Shantrea Johnson
Oxon Hill,MD
Summary
Dynamic leader with a proven track record in supervision and leadership, honed at The United States Army Reserves. Specializes in inventory auditing and crisis intervention, significantly enhancing operational efficiency and client satisfaction. Expert in behavior monitoring and written communication, adept at training and developing teams to achieve excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supply Specialist
The United States Army Reserves
Trenton, NJ
07.2013 - Current
- Assessed and evaluated inventory requirements to ensure operational efficiency.
- Created purchase orders based on approved requisitions from internal departments.
- Supported office efficiency with customer service, clerical, and record-keeping expertise.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
Community Supervision Officer
Maryland Department of Juvenile Services
Baltimore, MD
05.2024 - 09.2024
- Provided guidance and support to individuals who are under community supervision.
- Monitored the compliance of offenders in their court-mandated programs.
- Enforced court orders such as restitution payments or completion of treatment programs.
- Developed case plans for offenders that outline expectations and goals while on probation.
- Maintained detailed records of offender contacts, progress reports, violation reports, and other documentation relating to cases.
Counselor
Dismas Charities INC Charlotte
Charlotte, NC
05.2023 - 11.2023
- Documented updated records detailing residents' information, incidents, and infractions.
- Installing electronic monitoring equipment, visiting residents in their homes and places of employment, and providing alcohol and urine surveillance testing.
- Conducted daily welfare checks.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Stratified to improve resident care and satisfaction, and held weekly meetings with directors to advocate for resident needs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Youth Development Leader
Tarheel Challenge Academy
New London, NC
08.2022 - 08.2023
- Oversaw youth aged 16+ in a residential environment.
- Assisted youth with transitioning into a new living environment by adhering to the guidelines and safety protocols of the Academy.
- Delivered frequent summaries on residents progression and regression in treatment to provide recommendations towards treatment plans for success.
- Prepared a variety of different written communications, reports, and documents.
- Addressed the behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal skills, and social skills.
- Transported residents between dorm housing, schooling, and medical visits.
Juvenile Detention Officer Lead
The Maryland Department Of Juvenile Services
Baltimore, MD
07.2019 - 08.2022
- Processed multiple juveniles, conducted facility counts, and responded to emergencies.
- Observed and recorded the mental and physical health of each juvenile offender.
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Inspected housing cells and directed teams to complete in-depth searches for contraband or damage.
- Worked with juvenile offenders to help in the development of decision-making and problem-solving skills.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
Intake Specialist
The Maryland Department Of Employment Development
Baltimore, MD
01.2017 - 12.2017
- Described procedures, requirements, and benefits to applicants and interested parties.
- I interviewed applicants for services and supported application completion as necessary.
- Collected, verified, recorded, and processed client demographics and referral information.
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Established positive relationships with aid recipients, and assessed goals, working hard to address individual needs, and tailor services to suit them.
Education
Associate of Applied Science - Criminal Justice
Baltimore City Community College
Baltimore, MDHigh School Diploma -
Northwestern High School
Baltimore, MDSkills
- Supervision and leadership
- Inventory inspection
- Inventory Auditing
- Behavior monitoring
- Expertise in crisis intervention techniques
- Training & Development
- Written Communication
Certification
- Certified Combat Lifesaver, The United States Army Reserve - 1 Year
- MD Police and Correctional Training Commission Certification - 2 Years
- CPR/First Aide-AED Certified, NCDPS
Timeline
Community Supervision Officer
Maryland Department of Juvenile Services
05.2024 - 09.2024
Counselor
Dismas Charities INC Charlotte
05.2023 - 11.2023
Youth Development Leader
Tarheel Challenge Academy
08.2022 - 08.2023
Juvenile Detention Officer Lead
The Maryland Department Of Juvenile Services
07.2019 - 08.2022
Intake Specialist
The Maryland Department Of Employment Development
01.2017 - 12.2017
Supply Specialist
The United States Army Reserves
07.2013 - Current
Associate of Applied Science - Criminal Justice
Baltimore City Community College
High School Diploma -
Northwestern High School
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