Shantrell Ruffin
Dallas,TX
Summary
CAPM- Certified Operations & Finance Leader with a proven track record in driving efficiency, cost savings, and revenue growth across fleet operations, finance, and project management. Adept at leveraging data analysis (SQL, Tableau, SAP) to optimize strategic decision-making and cross-functional collaboration. Passionate about transforming operational challenges into scalable solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fleet Operations Manager
Brinks Incorporated
08.2023 - Current
- Spearheaded initiatives that improved fleet forecasting accuracy by 20%, reducing risk exposure.
- Streamlines office operations, cutting administrative cost by 15% through process automation and vendor renegotiation.
- Partnered with procurement and logistics teams to enhance asset management accuracy by 25%, ensuring compliance and reducing downtime.
- Designed Tableau dashboards to visualize KPI’s, improving team communication efficiency by 30% and accelerating project completion by 40%.
Finance Specialist
Dearborn Group
08.2022 - 05.2023
- Delivered financial analysis that identified cost-saving opportunities, driving a 24% increase in revenue and reducing operational expenses by 12%
- Automated financial reconciliation processes, improving accuracy by 30% and saving 20 hours a month in manual effort.
Assistant Club Manager
Sam’s Club
05.2019 - 02.2022
- Boosted team KPI’s by 35% through data-driven staffing adjustments and targeted training programs.
- Reduced audit discrepancies by 20%, ensuring accurate stock levels and minimizing loss.
- Analyzed monthly P&L statements to improve revenue and reported findings to senior management.
Area Manager
Hertz Rental Car
02.2018 - 03.2019
- Grew regional revenue by 24% optimizing fleet utilization and customer service protocols.
- Slashed customer response times by 35% via CRM system upgrades and staff training.
- Improved operational efficiency by 30% in a fleet of over 10,000 vehicles.
- Developed training programs for branch managers to enhance team performance.
- Negotiated supplier contracts to secure favorable terms increasing revenue at least 7% per month.
Compliance Officer
Peoples Health Insurance
09.2012 - 12.2017
- Maintained 99% compliance accuracy with CMS guidelines, mitigating legal/financial risks.
- Led internal audits across 50+ departments, achieving a 98% compliance rate with federal and state regulations, reducing risk exposure by 15% year-over-year
- Developed and implemented new compliance training programs, increasing employee certification completion rates from 72% to 95% within six months
Education
BS - Business Finance
University of Phoenix
Skills
- Certified Associate in Project Management (CAPM)
- Data analysis with SQL and Tableau
- Cross-functional team leadership
- Incident analysis
- Efficient route planning
- Vehicle fleet oversight
- Client relationship management
- Training development
- Proficient in data interpretation
- Budget optimization
- Budget allocation oversight
- Cross-functional collaboration
Certification
Certified Associate in Project Management (CAPM) | PMI (2024)
Timeline
Fleet Operations Manager
Brinks Incorporated
08.2023 - Current
Finance Specialist
Dearborn Group
08.2022 - 05.2023
Assistant Club Manager
Sam’s Club
05.2019 - 02.2022
Area Manager
Hertz Rental Car
02.2018 - 03.2019
Compliance Officer
Peoples Health Insurance
09.2012 - 12.2017
BS - Business Finance
University of Phoenix
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