Shantrice Carrington
Beaumont,TX
Summary
An accomplished, medical and customer service professional with a goal to obtain a position in a positive environment that allows me to utilize my skills in a company that offers job advancement.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Gastroenterology And Hepatology
08.2024 - Current
- Assisted in patient preparation for endoscopic procedures, ensuring comfort and compliance with protocols.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data retrieval.
- Supported the scheduling of appointments, optimizing clinic workflow and reducing patient wait times.
- Educated patients on pre-and post-procedure care, enhancing understanding and adherence to treatment plans.
- Conducted preliminary assessments, gathering vital signs and medical histories to aid in diagnostic accuracy.
- Collaborated with medical staff to streamline processes, improving overall operational efficiency within the practice.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Care Provider
Life Span
06.2022 - Current
- Transport clients to and from medical appointments
- Assist with light housework, such as dusting, vacuuming, or doing the dishes
- Administer necessary medication throughout the day
- Provide emotional support to the client
- Offer mobility assistance when required, such as helping the client out of bed
- Assist the client with maintaining personal hygiene
- Monitor changes in physical and mental health
- Engage the client in activities they enjoy and can perform
Packer
Academy Warehouse(Ranstand Staffing)
05.2021 - 06.2022
- Collecting merchandise from the distribution center and safely transporting materials to the shipping bay.
- Receiving and documenting merchandise for delivery or return.
- Keeping an inventory of all merchandise entering or exiting the warehouse.
- Identifying any missing lost or damaged materials and immediately notify the supervisor.
- Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
- Managing all merchandise with appropriate care.
- Assisting with training of newly employed workers.
- Scanning labels to ensure products are shipped to the right destination.
Cashier
Popeyes
03.2020 - 05.2021
- Greets Guests with a smile while receiving orders and processing payments
- Prepare and package food and drink products
- Upsell and cross-sell when appropriate
- Process returns and refunds, and resolve customer complaints
- Unload and stock inventory items as needed
- Act with integrity and honesty, and promotes the culture of Popeyes
Child Nutritionist
Beaumont Independent School District
08.2016 - 03.2020
- Assists in serving lunch and checks throughout serving time to make sure there is enough food to serve each customer.
- Maintains responsibility for neatness, cleanliness, safety and sanitation of work area.
- Helps break down and clean kitchen equipment.
- Washes pans, trays, dishes and returns to stock.
- Cleans bathrooms; empties and carries out trash.
- Performs other cleaning duties, including sweeping, mopping, cleaning walls and ceilings.
- Follows all employee safety and sanitation rules.
- Treats children, adults and other employees with respect and in a friendly and courteous manner.
- Maintains confidentiality of student accounts, including free/reduced lunches.
- Helps where needed when his/her duties are completed.
- Works well with both supervisors and other members of the team.
- Maintains consistent and punctual attendance.
- Monitor the efficiency of the production line to ensure timely load and shipment
Customer Service Representative
Alorica
01.2014 - 07.2016
- Clear communication skills
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication 'scripts' when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Meet personal/team qualitative and quantitative targets
- Arranged to have support documents mailed out to corporate customers.
- Helped to act as liaison between the sales department and potential new customers
Education
Associate of Arts - Business
Lamar Institute of Technology
Beaumont, TX2028
Associates Degree - Criminal Justice
Kaplan University
Beaumont, TX05-2014
Some College - Medical Assistant
Kaplan University
Beaumont, TX05-2012
High School Diploma - undefined
Central Medical Magnet High School
Beaumont, TX06-2011
Skills
- High ethical standards
- Dependable
- Accountable
- Diplomacy
- Forbearance
- Negotiation
- Problem solving
- Analysis
- Team Leadership
- Plan comprehension
- Physical Hazard Monitoring
- Safety Policies
- Proficient in Outlook
- Proficient in MSWord 2000
- Proficient in Windows 2000
- Proficient in Internet Explorer
- Proficient in Excel
- Proficient in PowerPoint
- Data Entry
- Quality Control
- Typing 40 WPM
- CPR Certified
- Flexible Schedule
- Attention to detail
- Multitasking
- Quick learner
- Cooperative team leader
- Communication skills
- Self-motivated
- Organized
- Ability to work in any type of weather
- Ability to work in elevated areas
- Telephone management
- Human resource skills
- Medical terminology
- Scheduling
- Patient preparation skills
Timeline
Medical Assistant
Gastroenterology And Hepatology
08.2024 - Current
Care Provider
Life Span
06.2022 - Current
Packer
Academy Warehouse(Ranstand Staffing)
05.2021 - 06.2022
Cashier
Popeyes
03.2020 - 05.2021
Child Nutritionist
Beaumont Independent School District
08.2016 - 03.2020
Customer Service Representative
Alorica
01.2014 - 07.2016
Associates Degree - Criminal Justice
Kaplan University
Some College - Medical Assistant
Kaplan University
High School Diploma - undefined
Central Medical Magnet High School
Associate of Arts - Business
Lamar Institute of Technology
Personal Information
Availability: Willing to relocate anywhere