Shanty Patricia Garcia Arroyo
Stockton,CA
Summary
Experienced with patient care and clinical support in chiropractic settings. Utilizes effective communication and organizational skills to enhance patient experience and office efficiency. Knowledge of chiropractic procedures, patient interaction, and administrative tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Valley Chiropractic Center
11.2024 - Current
- Worked both front desk and back office, got mostly experience in the back office.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- I would check insurances up in front.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, and mechanical traction and also the hydro-bed.
Education
High School Diploma -
San Joaquin Delta College
Stockton, CASkills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- First aid and CPR certification
- Scheduling appointments management
- Patient care coordination
- Patient flow management
- Payment collection
- Conflict resolution strategies
- Medical terminology proficiency
Certification
CPR and First Aid Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Chiropractic Assistant
Valley Chiropractic Center
11.2024 - Current
High School Diploma -
San Joaquin Delta College
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