Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanvia Walker

Douglasville,GA

Summary


Senior operations professional with strong track record in optimizing workflows and ensuring smooth daily functions. Skilled in process improvement, equipment maintenance, and quality control. Known for fostering team collaboration and adapting to evolving demands. Consistently delivers results through effective problem-solving and leadership.

Overview

8
8
years of professional experience

Work History

Senior Operator

NDS
07.2024 - Current
  • Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
  • Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
  • Developed strong relationships with both internal departments and external vendors/suppliers for better coordination and seamless operations.
  • Contributed to the development of new operational strategies, collaborating with management on process improvements.
  • Optimized workflow by cross-training operators on multiple machines, allowing for increased flexibility in personnel assignments as needed.

Door Assembler

Southeast Cooler
01.2022 - 07.2024
  • Contributed creative solutions to enhance product design features or resolve recurring issues within the manufacturing process.
  • Increased customer satisfaction by consistently delivering high-quality door products with attention to detail and precision craftsmanship.
  • Assisted in the development of standard operating procedures for door assembly tasks, contributing to a more streamlined workflow across the organization.
  • Assisted in resolving customer complaints or concerns regarding door product issues by providing timely feedback and working collaboratively with internal teams for resolution.
  • Utilized various hand tools, power tools, adhesives, fasteners, and other specialized equipment to expertly assemble doors according to specifications.
  • Mentored new hires on door assembly procedures, ensuring all team members were knowledgeable about best practices and company standards.
  • Followed outlined specifications to implement assembly plans.
  • Connected cables, tubes, and wiring according to specifications.

Lead Trainer

Thriftsbooks
01.2017 - 01.2022
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
  • Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
  • Implemented robust tracking systems to monitor employee progress throughout various stages of their training journey.
  • Created training schedules for trainees and presented weekly training programs.
  • Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
  • Monitored training effectiveness through observation and metrics analysis.
  • Hired, trained and oriented new instructors for long-term success.

Education

High School Diploma -

Wooster
Reno, NV
06-1993

Skills

  • Machine operation
  • Verbal and written communication
  • Heavy lifting
  • Operational efficiency
  • Attention to detail
  • Efficient multitasking
  • Forklift operation
  • Deadline adherence
  • Strong work ethic
  • Time management
  • Punctuality
  • Organizational skills

Timeline

Senior Operator

NDS
07.2024 - Current

Door Assembler

Southeast Cooler
01.2022 - 07.2024

Lead Trainer

Thriftsbooks
01.2017 - 01.2022

High School Diploma -

Wooster

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Shanvia Walker