Shanvon Foster
McDonough,GA
Summary
Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Expertise in cultivating lucrative client relationships.
Overview
12
12
years of professional experience
Work History
Senior Marketing and Sales Coordinator
Jencare Senior Medical Center
Atlanta, GA
01.2022 - Current
- Field Sales- Atlanta Market
- Engages with seniors 55+ to inform and provide assistance with finding affordable healthcare and Primary Care Services
- Coordinate events targeting the senior population (Tabletops, community Vendor Events, Health Fairs, Bingo, Healthy Cooking class, Senior Fitness Class, Line Dance class, Holiday themed events)
- Works alongside agents and brokers to help guide members into the best healthcare plan to meet their needs
- Partner with Community Senior Living Centers, Retirement Homes, Food Pantries, Senior Recreational Centers, Churches, and Assisted Living to host events for seniors
- Coordinate Turning 65 events
- Coordinate/Present Medicare 101 events
- Building relationships throughout the community, in order to education community members of Jencare's services and various locations
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system
- Conducted market research to identify potential new member for sales campaigns.
- Prepared monthly reports on sales activities, expenses, and other key metrics
- Generated leads through cold calling, networking, referrals and other methods.
- Performed follow-up calls with members after each sale was completed
- Fostered relationships with members to expand new member base and retain business
Managing Sales Agent
Acceptance Insurance Company
McDonough, GA
10.2018 - 12.2021
- Seeks out new clients and develop clientele by networking to find new customers and generate list of prospective clients
- Hiring new agents and training of new agents
- Ensures that every client is fulfilled with the required and necessary products given on their policy
- Perform administrative tasks, such as maintaining records and handling policy renewals
- Contacts company underwriters and submits forms when needed
- Develop marketing strategies to complete in order to gain more business
- Perform vehicle inspection prior to binding policies
- Follows company guidelines in regards to training and underwriting guidelines
- Works as managing agent of office overseeing that the daily task are completed, including processing of payments, binding policies, and in/outside marketing.
- Created and provided marketing material to meet business needs.
- Managed social media platforms and utilized metrics to increase engagement and campaign performance.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
Insurance Sales/Claims Agent
AllState
McDonough, GA
01.2015 - 10.2018
- Pursued continuing education and training programs to continue professional development
- Managed renewal policies each year
- Developed productive working relationships with dealerships, loan processors and other business partners in the community
- Called lapsed customers each week to inquire about continuing coverage
- Researched coverage and premium options in order to place clients with coverage that fits their needs
- Developed life insurance and commercial insurance leads to meet monthly sales targets
- Finalized and maintained all types of personal lines insurance polices within the agency
- Promotes client retention through high-quality service and follow through
- Followed up with potential clients regarding online information requests
- Upsold agency products and services, leading to $80,000 in annual sales.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
Multi-Line Insurance Agent
Fred Loya Insurance
Atlanta, GA
09.2012 - 01.2015
- Established new customers accounts
- Assisted customers in selecting appropriate insurance policies to meet their needs.
- Provided advice to clients on coverage options, riders, endorsements and other policy-related matters.
- Evaluated competitors and performed market research
- Implemented and evolved high impact strategies to target new business opportunities and new markets
- Process applications, payments, corrections, endorsements, and cancellations
- Called warm leads each week to expand client base
- Handled customer inquiries regarding billing statements and payments.
- Developed, implemented and monitored new underwriting guidelines for the agency
- Complied coverage and rating information in an accessible format
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Prepared necessary paperwork to process insurance sales and renewals
- Presented and clearly explained insurance policy options to clients based on their needs
- Trained new agents on how to use AS400, company policy, and daily office procedures.
Education
Associates - Business Management
Gordon State College
Barnesville, GA01.2012
Skills
- Lead Generation
- Sales Reporting
- Sales Presentations
- Product Training
- Closing deals
- Outside Sales
- Inside sales
- Revenue Generation
- Service accounts
- Closing Techniques
- Competitive Analysis
- Account Servicing
- Business Development
- Referral Screening
- Client Engagement
- Customer Education and Consulting
- Team Leadership
- Time Management
- Financial Advising
- CRM Tracking
- Sales expertise
- Product expertise
- Written and verbal communication
- Public Speaking
- Schedule Management
- Performance Analysis
- Strategic Planning
- Effective customer communication
- Relationship building and management
- De-Escalation Techniques
- Customer Portfolio Management
- Product Recommendations
- Excellent Communication
- Customer Service
Timeline
Senior Marketing and Sales Coordinator
Jencare Senior Medical Center
01.2022 - Current
Managing Sales Agent
Acceptance Insurance Company
10.2018 - 12.2021
Insurance Sales/Claims Agent
AllState
01.2015 - 10.2018
Multi-Line Insurance Agent
Fred Loya Insurance
09.2012 - 01.2015
Associates - Business Management
Gordon State College
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