Shanya Ayala
Roseville,CA
Summary
My name is Shanya Ayala, 18 years old. I'm currently in college as a nursing major. Hope one day to become an Ultrasound Tech. Very well organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
PACSUN
SALES ASSOCIATE
11.2023 - 05.2025
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed efficient cash register operations.
KIKIS CHICKEN PLACE
CASHIER
06.2022 - 09.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
HOLLISTER
SALES ASSOCIATE
10.2023 - 12.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
YOLANDA'S HOUSE CLEANING SERVICES
HELPER
08.2020 - 06.2023
- Organized and detail-oriented with a strong work ethic.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Education
No Degree - NURSING
AMERICAN RIVER COLLEGE
4700 College Oak Dr, Sacramento, CA 9584106-2027
High School Diploma -
WHITNEY HIGH SCHOOL
701 Wildcat Blvd, Rocklin, CA 9576506-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
- Organizational skills
- Time management
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
PACSUN
SALES ASSOCIATE
11.2023 - 05.2025
HOLLISTER
SALES ASSOCIATE
10.2023 - 12.2023
KIKIS CHICKEN PLACE
CASHIER
06.2022 - 09.2024
YOLANDA'S HOUSE CLEANING SERVICES
HELPER
08.2020 - 06.2023
No Degree - NURSING
AMERICAN RIVER COLLEGE
High School Diploma -
WHITNEY HIGH SCHOOL
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