Shanya Epps
Petersburg,VA
Summary
Highly-motivated employee with experience in offering emotional, physical, and developmental support to individuals with disabilities. Strengths include strong interpersonal skills, patience, and a deep understanding of behavioral therapies. Previous work has resulted in improved client self-sufficiency and enhanced quality of life through personalized care plans and consistent monitoring of progress. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Day Support Counselor
J$D Residential
Chesterfield, VA
12.2023 - Current
- Monitored the behavior of clients on a daily basis, intervening when necessary.
- Encouraged independent living through teaching problem solving techniques and developing social skills.
- Established goals designed to increase independence in areas such as education and vocational development or recreational activities.
- Conducted assessments of client needs and created individualized care plans.
- Ensured compliance with applicable laws and regulations concerning the rights of persons served by the organization.
- Prepared patients for self-management and decision-making responsibilities.
- Documented and filed patient health reports and charts.
Delivery Driver
DoorDash
Petersburg, VA
10.2021 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Maintained accurate records of goods delivered and collected payments as required.
- Ensured accurate completion of all paperwork associated with deliveries.
Direct Support Professional Caregiver
Jerolin Management
Colonial Heights, VA
03.2021 - 03.2023
- Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
- Supervised meal times ensuring that appropriate nutritional needs were met for each client.
- Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.
- Collaborated with other staff members to develop individualized plans of care for each client based on their abilities and interests.
- Maintained accurate documentation of client behavior, progress notes and incident reports.
- Laundered clothing and bedding to prevent infection.
- Contacted medical providers on behalf of clients to follow up on appointments.
Personal Care Aide
Communi Health Care
Petersburg, VA
03.2022 - 10.2022
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
High School Diploma -
Matoaca High School
Chesterfield, VA06-2017
Skills
- Personal care assistance
- Activity Planning
- Meal Preparation
- Disability Awareness
- Educational Support
- Positive Reinforcement
- Multitasking
- Teamwork and Collaboration
- Time Management
- Progress Documentation
- ADL support
- First aid and safety
- Crisis Management
- Paperwork Processing
- Inbound and Outbound Calling
- Information Security
- Data Collection
- Data Entry
- Microsoft Excel
Certification
- CPR
- Medication
- First Aid
Affiliations
- Cheering
- Softball
Timeline
Day Support Counselor
J$D Residential
12.2023 - Current
Personal Care Aide
Communi Health Care
03.2022 - 10.2022
Delivery Driver
DoorDash
10.2021 - Current
Direct Support Professional Caregiver
Jerolin Management
03.2021 - 03.2023
High School Diploma -
Matoaca High School
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