Shanya Stanley

• Improved team productivity by implementing efficient scheduling and task delegation methods.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace.
• Boosted overall sales with effective upselling techniques and exceptional product knowledge.
• Enforced company policies and regulations with employees.
• Analyzed sales figures and identified areas for improvement.

• Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
• Assisted in preparing timely and accurate reports for management decision-making purposes.
• Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
• Supported the onboarding process of new employees by providing training materials and guidance on company policies.
• Maintained electronic filing systems and categorized documents.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.

• Improved overall team performance by providing clear instructions.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Promoted a positive work environment through open communication and constructive feedback.
• Trained new employees on company policies, procedures, and job responsibilities.
• Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Developed strong relationships with vendors to ensure timely delivery of products.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Tracked receipts, employee hours, and inventory movements.
• Scheduled staff to establish adequate coverage during peak business hours.
• Collaborated with other leaders and executives to direct workflow and support operations.

• Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
• Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
• Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
• Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
• Collaborated with team members to complete large-scale restocking projects within tight deadlines.
• Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
• Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
• Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
• Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
• Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

My Plano Senior High School satisfactory Board Of Education Diploma.

The State Of Texas Certificate Of Congratulations

The United States Of America Certificate Of Recognition.