Shanyia Warrick
Brooklyn
Summary
Detail-oriented and reliable professional with experience in fast-paced service, retail, and hospitality environments. Proven ability to manage high workloads, maintain accuracy under pressure, and deliver strong customer experiences. Skilled in POS systems, cash handling, teamwork, and time management. Seeking opportunities with growth potential, stability, and higher earning capacity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
07.2025 - Current
- Deliver efficient, courteous service in a high-volume environment
- Accurately process customer orders and payments using POS systems
- Prepare food while strictly following safety, quality, and sanitation standards
- Maintain a clean, organized workspace to support smooth operations
- Collaborate with team members to meet speed and service goals
- Boosted repeat customer rates by providing friendly and engaging service.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Fostered positive team environment by assisting coworkers during rush periods.
- Increased customer satisfaction with prompt and accurate order taking.
Barista
Starbucks
12.2024 - 07.2025
- Prepared handcrafted beverages with precision and consistency
- Provided high-quality customer service and resolved concerns professionally
- Managed cash and card transactions accurately using POS systems
- Restocked supplies and maintained store cleanliness
- Followed food safety and company operational standards
- Assisted in training new baristas on beverage preparation and customer interaction standards
- Upsold menu items through effective product knowledge and engaging interactions
- Collaborated with team members to enhance workflow efficiency during peak hours
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Waitress
Foot Prints
07.2024 - 11.2024
- Managed multiple tables simultaneously during peak hours
- Entered orders and processed payments using POS systems
- Coordinated with kitchen and bar staff to ensure timely service
- Recommended menu items and enhanced guest dining experience
- Maintained a clean, professional dining environment
- Handled cash transactions accurately, balancing registers at the end of shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Sales Associate / Cashier
Primark
06.2022 - 02.2024
- Assisted a high volume of customers with product selection and inquiries
- Processed transactions accurately and efficiently
- Organized, stocked, and replenished merchandise
- Contributed to strong customer satisfaction and repeat business
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Collaborated with team members to meet sales targets, fostering a cooperative work atmosphere.
- Resolved customer complaints effectively, turning potential issues into positive experiences.
- Operated POS terminals and cash drawer balancing.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
Education
High School Diploma -
John Jay High School
Brooklyn, NY06.2024
Skills
- Customer & Client Support
- POS Systems & Cash Handling
- Time Management & Multitasking
- Team Collaboration
- Attention to Detail
- Food Safety & Sanitation
- Sales & Guest Relations
- Inventory & Merchandising
Certification
Food Safety
Timeline
Crew Member
McDonald's
07.2025 - Current
Barista
Starbucks
12.2024 - 07.2025
Waitress
Foot Prints
07.2024 - 11.2024
Retail Sales Associate / Cashier
Primark
06.2022 - 02.2024
High School Diploma -
John Jay High School