Shanyla Underwood
Food Safety Quality Assurance Supervisor
Atlanta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful at strengthening quality controls and systematically updating production to meet dynamic industry and regulatory conditions.
Overview
4
4
years of professional experience
2
2
year of post-secondary education
1
1
Certificate
Work History
Quality Assurance Food Safety Supervisor
1800flowers
Atlanta , GA
11.2021 - Current
- Met internal and external customer expectations through teamwork, respect and willingness to help and support others.
- Worked extensively in hands-on food processing environment before developing expert focus on food safety.
- Led development, training and maintenance of plant quality and food safety programs.
- Reacted productively under constantly changing priorities with numerous interruptions and continuously monitored food safety.
- Earned certification in organic foods and understood safety requirements across spectrum of food types.
- Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff.
- Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
- Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
- Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
- Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
- Kept eye on quality assurance information to review compliance against specifications and company standards.
- Audited internal activities and conducted thorough inspections.
- Documented and escalated deviations to supervisors and recommended resolutions.
- Tasted or smelled foods or beverages to evaluate whether flavors met specifications or to select samples with specific characteristics.
- Stayed up to date on current and proposed changes to Type standards and maintained all internal SOPs, training documentation and records.
- Evaluated recipe proposals to assess plans and identify ingredient issues.
- Developed and delivered training on quality assurance procedures and production operations.
- Completed basic and in-depth tests of Type and Type products to check chemical structure and compliance with regulations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Quality Control Inspector
Batter Up Productions
Fulton Industrial , GA
05.2020 - 12.2023
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Resolved customer complaints by investigating problems and developing solutions.
- Inspected incoming and outgoing materials for accuracy and quality.
- Collaborated with production staff to establish and meet quality standards
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Identified and documented quality discrepancies for management to develop resolutions.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Recorded inspection and test results on data sheets.
- Sampled products to verify compliance with standards
- Repaired faults, reassembled products, and completed additional tests.
- Trained other workers in inspection and testing procedures.
- Monitored product quality at all stages of production process.
- Weighed products prior to shipment to confirm accuracy.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Investigated customer complaints to take necessary corrective actions.
- Provided technical support to production personnel.
- Operated and maintained testing equipment.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Provided feedback to production team regarding product quality.
- Assisted in developing inspection and testing protocols.
- Followed safety protocols while handling hazardous materials.
- Utilized quality control software to track and analyze product data.
- Followed standard operating procedures for inspections and tests.
Picker
AmeriCold Logistics
Atlanta, GA
03.2021 - 11.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Utilized voice pick technology to increase order accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Worked fast to meet assigned daily picking quotas.
- Sorted and organized items in designated areas for easy access.
- Operated manual and electric pallet jacks to move merchandise.
- Used RF scanners to track orders and verify accuracy.
- Scanned and verified UPC codes for all products to aid in identification.
- Followed safety protocols and procedures to minimize workplace accidents.
- Established and maintained positive relationships with customers and vendors through excellent customer service.
- Pre-assembled containers to be easily selected by packing associates.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Managed timely and effective replacement of damaged or missing products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Greeted store customers and discussed needs.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Interacted with guests in friendly and knowledgeable way.
- Checked product levels and recommended new purchases.
- Maintained store assets with effective loss prevention strategies.
- Recorded daily activities for inventory control.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Worked with customers to pack items according to specific desires and requirements.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Supervised and trained new staff in performing census.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Tracked production and quality control systems to proactively identify deficiencies.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Material Handler
Material Motion
Fairburn, GA
02.2020 - 12.2020
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Attached identifying tags to containers to mark with identifying shipping information.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Received and unpacked shipments and new equipment as directed.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Managed warehouse operations and verified proper shipment procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
Bachelor Of Business - Business Management
Clayton State University
Morrow, GA 08.2020 - 08.2021
Skills
Recordkeeping abilities
SOP updating
USDA compliance
Test management
Documentation skills
HACCP planning
Training expertise
Planning and Coordination
Dependable and Responsible
Excellent Communication
Organization and Time Management
First Aid/CPR
Teambuilding
Self-Motivated
PPE Compliance
Cultural Awareness
Certification
[SQF ] Training - [2 full days ]
Timeline
Quality Assurance Food Safety Supervisor
1800flowers
11.2021 - Current
Picker
AmeriCold Logistics
03.2021 - 11.2021
Bachelor Of Business - Business Management
Clayton State University
08.2020 - 08.2021
Quality Control Inspector
Batter Up Productions
05.2020 - 12.2023
Material Handler
Material Motion
02.2020 - 12.2020