Shanyon Gavin
Fort Collins,CO
Summary
Systematic team leader with vast experience in managing and leading cross-functional teams. Proven track record of efficiently managing daily operations, developing strategies to increase profitability and customer satisfaction, and ensuring compliance with industry regulations. Experienced in managing budgets, allocating resources, and leading diverse teams. Possesses excellent problem-solving, leadership, and communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Accounting/Administrative Assistant
Solace Meds LLC
Fort Collins , CO
2023.04 - Current
- Answered questions from vendors regarding invoice status or payment information.
- Handled confidential information in accordance with company policies and procedures.
- Organized filing systems for both paper and electronic documents.
- Maintained accounts payable and receivable files, invoices and other related records.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Accounting/Administrative Assistant
Solace Meds-Fort Collins, CO
Fort Collins
2023.04 - Current
- Enter daily sales into QuickBooks for 3 companies, Enter vendor invoices in QuickBooks, Maintain employee files for 70+ employees, Research as needed for Owner and District Manager, Reconcile bank accounts
Inventory Manager
Verts LLC-Fort Collins, CO
Fort Collins
2020.02 - 2022.08
- Created and implemented an auditing system for an established business, Executed daily inventory audits and reconciliations in point of sale and a state-enforced tracking system, Detailed research on product discrepancies, Communicated issues with e-commerce and point-of-sale software companies and worked with them to research and resolve issues, Created an online portfolio of all products with detailed descriptions, Supervised and mentored between four and six team members, Conducted training and development, quarterly and annual performance reviews, hiring, coaching, and disciplinary actions of team members, Project Manager and trainer for three Point of Sale switches and one e-commerce switch, Established and wrote SOPs for all inventory procedures, Analyze inventory levels and product demands to determine reorder levels that would ensure product availability and minimize inventory costs and communicate this information with the General Manager, Created and maintained staff schedules, Maintained paperwork in accordance with state and local laws, Interim Compliance Officer / Assistant General Manager, Conflict management for staff and customers, Extensive knowledge and use of Excel, On-site IT support for computers, printers, internet, POS, etc
Budtender
Verts LLC-Fort Collins, CO
Fort Collins
2019.08 - 2020.02
- Execute customer-facing sales for cannabis products, educate customers on products, devices, vaporizers, and dosage levels, Manage 120-160 orders for recreational customers and patients, verify medical cards, licenses, and IDs, and gather order data, Provide recommendations to patients on medical marijuana strains, vaporizers, and devices based on medical and recreational needs, Maintain compliance with all state and local regulations, coordinate packaging procedures, and ensure safe product storage, Cash handling
Medical Manager
Choice Organics-Fort Collins, CO
Fort Collins
2017.08 - 2019.05
- Supervised and mentored between four team members, Conducted training and development, quarterly and annual performance reviews, hiring, coaching, and disciplinary actions of team members, Tracked daily sales, transactions, and products sold, Entered daily sales, commerce, and product data into Excel spreadsheets, Conflict management with staff and patients, Accepted and inspected deliveries ensuring they were compliant with state and local regulations, Created and maintained staff schedules, Analyze inventory levels and product demands to determine reorder levels that would ensure product availability and minimize inventory costs, Maintained paperwork in accordance with state and local laws, Count bank and registers nightly, Thorough knowledge of state and local regulations, Executed daily inventory audits and reconciliations in point of sale and a state-enforced tracking system, Detailed research on product discrepancies
Assistant Medical Manager
Choice Organics-Fort Collins, CO
Fort Collins
2017.02 - 2017.08
- Accepted and inspected deliveries ensuring they were compliant with state and local regulations would ensure product availability and minimize inventory costs, Maintained paperwork in accordance with state and local laws, Count bank and registers nightly, Thorough knowledge of state and local regulations, Conflict management with staff and patients
Budtender
Choice Organics-Fort Collins, CO
Fort Collins
2016.08 - 2017.02
- Execute customer-facing sales for cannabis products, educate customers on products, devices, vaporizers, and dosage levels, Manage 120-160 orders for recreational customers and patients, verify medical cards, licenses, and IDs, and gather order data, Provide recommendations to patients on medical marijuana strains, vaporizers, and devices based on medical and recreational needs, Maintain compliance with all state and local regulations, coordinate packaging procedures, and ensure safe product storage, Cash handling
Head Housekeeper
The Preserve at the Meadows.-Fort Collins, CO
Fort Collins
2014.05 - 2016.07
- Cleaned clubhouse daily, to include bathrooms, kitchen, fitness center, business center, offices, and media center, Cleaned guest suites upon guest checkout, Cleaned 1, 2, & 3 bedroom apartments for new tenant move ins, Helped maintain grounds from trash and dog excrement, Helped maintenance with tenant lock-outs after hours, Supervise two employees during the busy summer hours to ensure apartments were done in a proper time and manner
Registered Medical Assistant
Fort Collins Medical Weight-loss Clinic-Fort Collins, CO
Fort Collins
2014.03 - 2015.02
- Interviewed patient and took accurate history, Obtained vital signs and tracked weight Blood draws for labs Instill injections, Educated patients on diet and medications, Filled prescriptions in the office in accordance with state law, Maintained HIPPA procedure
Optometric Technician
Spex Optical and Foothills Eye Care-Fort Collins, CO
Fort Collins
2012.12 - 2014.03
- Prescreened patients with Visual Fields, Autorefraction, Topography, retinal photos, and Visual Acuity, Acquired accurate vital signs including blood pressure, pulse, height, and weight, Accurate recording of patient history and charting in EHR, Obtained insurance pre-authorizations for services, Administered eye drops, Taught patient education on contact insertion and removal, and for eyeglasses
Medical Assistant Externship
Medical Center at Centerra, General Surgery-Loveland, CO
Loveland
2012.10 - 2012.11
- Roomed patients in a timely manner Patient chart preparation, Acquired accurate vital signs and patient history, Obtained insurance pre-authorizations, Charted patient notes in EHR ( Allscripts), Assisted physicians with minor surgeries, Accurately autoclaved surgical tools
Office Manager
AA Dependable Air, Inc.-Waldorf, MD
Waldorf
2003.08 - 2009.07
- Full-cycle recruiting to include sourcing, interviewing, and onboarding, Conducted training and development, quarterly and annual performance reviews, and disciplinary actions of team members, Benefits administration, Payroll administration, Initiated and implemented an auditing system for an established business, Conflict management for staff and customers, Created staff schedules and job site schedules to accommodate daily jobs, Dispatched technicians, Ordered equipment and parts, Analyzed project scope documents to create accurate cost estimates, Utilized estimation software to finalize figures, Ability to follow and read blueprints for electrical and HVAC, Input service tickets into Quickbooks and billed to customers, Reviewed and reconciled monthly bank/credit card statements, Updated monthly productivity reports, Set up an internal network and kept it operational, On-site IT for all software and hardware issues
Education
Associates of Occupational Studies degree -
Institute of Business and Medical Careers Fort Collins
CO, CO10.2012
Skills
- Problem-Solving
- Software and Hardware Installation and Maintenance
- Inventory Counts
- Technical Support and Assistance
- Receiving Oversight
- Data Management
- Inventory Management
- Data Entry
- Team Leadership
- Project Management
- Work Planning and Prioritization
- Data Compilation
- Critical Thinking
- Verifying Data Accuracy
- Regulations Compliance
- Employee Management
- Decision making
- Customer Service
- SOP Creation
- Reporting Processes
- Schedule Management
- Audit Documentation
- Time Management
- Team Training
- Conflict Management
- POS Implementation
- Order Management
- Communication skills
- Microsoft Excel
- Microsoft Office
- Administrative experience
- IT support
- Typing
- Filing
- Technical writing (3 years)
- Computer Networking
- Accounting software
- Windows
- Microsoft Word
- Microsoft Outlook
- Various Marijuana POS
Certification
RMA
Assessments
- Retail customer service, Proficient, January 2023, https://share.indeedassessments.com/attempts/505ea6ec0e9934e50f70e8ba493c2daaeed53dc074545cb7
- Attention to detail, Proficient, September 2022, https://share.indeedassessments.com/attempts/083ce276384aa7393d47ea2a5d2579ddeed53dc074545cb7
- Medical terminology, Proficient, September 2022, https://share.indeedassessments.com/attempts/8602e91ee68f1e129d2aa8485414f2b4eed53dc074545cb7
- Customer service, Proficient, September 2022, https://share.indeedassessments.com/attempts/be4191cae5c1ebed5f3b7ce3fd515113eed53dc074545cb7
- Work style: Reliability, Proficient, January 2023, https://share.indeedassessments.com/attempts/678c77715a1d50cabd6e5892ac83297eeed53dc074545cb7
- Medical receptionist skills, Proficient, September 2022, https://share.indeedassessments.com/attempts/8f0b97096e6cbaea7535478295816db7eed53dc074545cb7
- Administrative assistant/receptionist, Proficient, September 2022, https://share.indeedassessments.com/attempts/1a30f9d2333566010a0e929f881c63fbeed53dc074545cb7
- Data entry: Attention to detail, Proficient, October 2022, https://share.indeedassessments.com/attempts/dfcf9db0eefe93e4a08ac6734f7eda48eed53dc074545cb7
- Typing, Proficient, November 2022, https://share.indeedassessments.com/attempts/e44cbb55505a5316298f7b416f01cda2eed53dc074545cb7
- Office manager, Proficient, September 2022, https://share.indeedassessments.com/attempts/2b0e3185df3dbf4a586c43c13644e05aeed53dc074545cb7
- Managing accounts in QuickBooks, Proficient, April 2023, https://share.indeedassessments.com/attempts/bccb9478227d300432ea49885cc12db9eed53dc074545cb7
- Technical support: Customer situations, Proficient, November 2022, https://share.indeedassessments.com/attempts/0329a0c97abe9d492a5d1c0bfaeb975beed53dc074545cb7
- HR: Compensation & benefits, Proficient, September 2022, https://share.indeedassessments.com/attempts/2e6dbf8210bd2dd39c02ce21bd458f19eed53dc074545cb7
- Management & leadership skills: Impact & influence, Proficient, August 2022, https://share.indeedassessments.com/attempts/60fa089cb1d0fe3873080ecdb0006ea1eed53dc074545cb7
- Customer focus & orientation, Proficient, November 2022, https://share.indeedassessments.com/attempts/0dfc141cdca00a6bf5ec5350830cefc7eed53dc074545cb7
- Sales fit, Proficient, January 2023, https://share.indeedassessments.com/attempts/53f3d4d6d7ed2b6acb0d610076f9f8f3eed53dc074545cb7
- Written communication, Proficient, January 2023, https://share.indeedassessments.com/attempts/9636f93400809c0b68c89cf34debf2abeed53dc074545cb7
- Work style: Professionalism, Proficient, September 2022, https://share.indeedassessments.com/attempts/96994b76e2c696867f5924164e897f2ceed53dc074545cb7
- Bookkeeping, Proficient, April 2023, https://share.indeedassessments.com/attempts/3cdaf7e7759c4eb2effcd371045861a6eed53dc074545cb7
- Basic computer skills, Proficient, September 2022, https://share.indeedassessments.com/attempts/2378bdd363377adc73aa19b5d0eb6e47eed53dc074545cb7
- Spreadsheets with Microsoft Excel, Proficient, January 2023, https://share.indeedassessments.com/attempts/4ea67283ef85b75fdcceb053970e72e0eed53dc074545cb7
Timeline
Accounting/Administrative Assistant
Solace Meds LLC
2023.04 - Current
Accounting/Administrative Assistant
Solace Meds-Fort Collins, CO
2023.04 - Current
Inventory Manager
Verts LLC-Fort Collins, CO
2020.02 - 2022.08
Budtender
Verts LLC-Fort Collins, CO
2019.08 - 2020.02
Medical Manager
Choice Organics-Fort Collins, CO
2017.08 - 2019.05
Assistant Medical Manager
Choice Organics-Fort Collins, CO
2017.02 - 2017.08
Budtender
Choice Organics-Fort Collins, CO
2016.08 - 2017.02
Head Housekeeper
The Preserve at the Meadows.-Fort Collins, CO
2014.05 - 2016.07
Registered Medical Assistant
Fort Collins Medical Weight-loss Clinic-Fort Collins, CO
2014.03 - 2015.02
Optometric Technician
Spex Optical and Foothills Eye Care-Fort Collins, CO
2012.12 - 2014.03
Medical Assistant Externship
Medical Center at Centerra, General Surgery-Loveland, CO
2012.10 - 2012.11
Office Manager
AA Dependable Air, Inc.-Waldorf, MD
2003.08 - 2009.07
Associates of Occupational Studies degree -
Institute of Business and Medical Careers Fort Collins
RMA
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