Shaolynn Malae
Tacoma,WA
Summary
Motivated and results-oriented professional with experience as a Lead in a retail environment. Skilled in managing operations, overseeing inventory, and enhancing customer satisfaction. Demonstrated expertise in team leadership, sales strategy execution, and maintaining high standards of store presentation. Adept at problem-solving and delivering exceptional service, with a proven track record of contributing to business growth and fostering a positive work environment. Eager to build new skills both independently and within team settings.
Overview
1
1
year of professional experience
Work History
Service Crew Member/Leader
War Pony Smoke Shop
Tacoma, WA
07.2023 - Current
- Assisted in stocking shelves with merchandise or supplies.
- Tracked inventory levels of essential items regularly and placed orders when needed.
- Participated in team meetings to discuss operational issues or strategies for improvement.
- Greeted customers and provided excellent customer service.
- Utilized a combination of customer service, regulatory compliance, and security management skills to ensure the safety and welcoming environment in a smoke shop while safeguarding its assets and upholding legal and ethical standards
- Team Collaboration.
- Attention to Detail.
- Communication Skills.
- Training others.
Education
High School Diploma -
Todd Beamer High School
Federal Way, WA06-2022
Skills
- Training and coaching
- Payment Processing
- Customer Service
- Order Accuracy
- Relationship Building
- Performance Improvement
- Inventory Management
- Perpetration
- Surveillance and Monitoring
- Access Control Management
Affiliations
- Rugby
- Support church operations through event coordination, community outreach, and administrative tasks. Demonstrate strong organizational and leadership skills while contributing to community engagement and service.
Timeline
Service Crew Member/Leader
War Pony Smoke Shop
07.2023 - Current
High School Diploma -
Todd Beamer High School