Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Shaquala Campbell

Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

15
15
years of professional experience

Work History

RN

HCA FL Capital Hospital
06.2022 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Organized and managed care of patients undergoing various therapies and procedures.

RN/Case Manager-Remote

Future Vision Home Care
02.2019 - Current
  • Perform in person or telehealth nursing assessments to complete annual, quarterly, and post hospitalization assessment
  • Develop and update plan of care for individuals in the community with behavioral, intellectual, and mental disabilities
  • Medication review and reconciliation routinely and as needed
  • Assure delivery of care according to plan of care
  • Ensure compliance with state and federal regulations
  • Education and training to individuals and their caregivers concerning disease processes, health monitoring and management
  • Assist and provide with community resources to meet healthcare needs
  • Documentation review to ensure plan of care is followed and any deviations are documented
  • Conduct in home supervisory visits
  • Coordinate with individual's physician/s and community resource to meet client needs

Manager of Clinical Practice

Kindred at Home
08.2013 - 04.2016
  • Complete and audit patient OASIS Start of Care/Recertification/Resumption of Care
  • Develop, initiate, and audit Plan of Care 485 Form
  • Provide patient assessments upon admission, post-hospital, each visit, and prior to discharge, and coordination with other interdisciplinary team members, physicians, and other community resources
  • Perform and supervise skilled nursing care (would care, catheter care, glucose, and INR monitoring, IV therapy and central line maintenance, phlebotomy, medication administration, etc.)
  • Patient and caregiver education on disease processes, medication management, wound care, etc
  • Manage employee schedules based on patient planned visit schedule according to plan of care
  • Perform patient triage after hours and conduct visits as needed

RN Clinical Supervisor

Tallahassee Primary Care Associates
04.2016 - 12.2022
  • Oversee day to day operations of clinical department that provides preventive services or treatments for up to 80 patients a day for various healthcare providers within the organization or community
  • Work with and supervise licensed and unlicensed personnel to ensure services are being performed according to policies
  • Assess patients and utilize the nursing process to establish interventions for improved patient outcomes in coordination with patient's primary care physician or specialist
  • Medication administration via intramuscular, intravenous, and oral routes, IV starts, central line management, phlebotomy, urinary catheter insertion, specimen collection, electrocardiogram, and wound care as ordered by physician
  • Conduct follow up with patients routinely treated in clinic post hospitalizations, missed visits, or change in status
  • Obtain prior authorizations for test, procedures, and specialty medications from various payers according to ICD-10 diagnosis and HCPCS codes
  • Generate and audit quality measure reports of patients scheduled in the clinic with specific key indicators for 40+ family practice providers and specialist
  • Analyze and utilize current practices and conduct research to facilitate greater efficiency and effectiveness by being a Patient Centered Medical Home
  • Coordinate with 40+ medical providers on current or potential services that may be provided within the organization to improve Key Performance Indicators through chronic care management and early intervention
  • Improve satisfaction of healthcare provider and patient through monitoring of healthcare indicators or metrics
  • Planned and developed organization's protocols including after-hours call group in addition to participate in the rotation for calls from patients
  • Coordinate and conduct new hire and annual competency training healthcare personnel
  • Employee screening and testing for TB, COVID, Influenza, and Hep B vaccination and tracking

RN/Executive Director

Tallahassee Memory Care
08.2011 - 10.2013
  • Manage overall operations of memory care community for 40 residents
  • Prepare and manage annual budget
  • Assist and support Marketing Director by planning and participating in community events
  • Hire, train, lead supervise, and evaluate 30+ employees including management staff
  • Function as the Director of Wellness in their absence in addition to Executive Director responsibilities
  • Evaluate individual resident care requirements prior to and upon move-in to determine care needs
  • Coordinate nursing care programs with residents and their families, their physicians, and other community resources for total resident care

RN/Assistant Director of Nursing

Centre Pointe Health & Rehabilitation
12.2008 - 08.2011
  • Managed 120 bed facility consisting of 60 long-term care and 60 sub-acute care beds
  • Lead and motivated 70+ healthcare employees and motivated interdepartmental cohesiveness
  • Conduct interviews for potential employees
  • Develop and or review patient assessments and plan of care conducted by licensed healthcare personnel
  • Liaison between patients, family members, and physicians to ensure patient comprehension and compliance of treatment plans
  • Participate in Quality Assurance Program
  • Develop, monitor, and track reports
  • Patient assessments upon admissions, post hospitalization, each shift, and discharge
  • Perform skilled nursing services such as IV therapy, central line management, urinary catheterizations, tracheostomy care, wound care, chest tubes, gastrostomy tubes, colostomy care, and medication administration when needed to meet patient care needs as ordered by physician
  • Certifications/License
  • Multistate RN9229071

Education

Bachelor of science - Healthcare Administration

Purdue Global University
03.2020

Associates Degree of Nursing - Registered

Southwest Georgia Technical College
12.2004

NursingPractical Nurse Certification - Practical Nursing

Gadsden County Technical College
06.2000

Skills

  • Skills & Abilities
  • Perform patient/resident assessments using nursing process and implement interventions
  • Solid clinical skills coupled with focus on improved patient/resident outcomes and education
  • Acute Care, Behavioral and Mental Health, Long-term Care, Outpatient Clinical, Primary Care, and Rehabilitation Care experience
  • Oral, intramuscular, and intravenous medication administration, IV starts, central line management, phlebotomy, wound care, medication teaching and instructions, specimen collection, based on physicians' orders
  • Triage patient calls and provided interventions as appropriate
  • Proficient in Allscripts Electronic Medical Records
  • Work closely with administrative and clinical teams to ensure quality care and HEDIS measures are met
  • Utilization of ICD-9, ICD-10, and HCPCS codes for accurate documentation, payer authorizations, and billing
  • Create and audit reports for quality measures based on specific quality indicators, risk factors, or healthcare needs
  • Leadership and Management
  • Develop and update clinic and organization protocols based on evidence-based research
  • Setting Up Referrals
  • Home Visits
  • VFC Compliance
  • Microsoft Office
  • Patient Assessments
  • Acute and Rehabilitative Care
  • Administering Immunizations
  • EMR Systems
  • Patient Education
  • Inpatient and Outpatient Care
  • Call Triaging
  • Follow-Up Calls
  • Team Coordination
  • Managing Deadlines
  • Patient Discharging
  • Diabetes and Nutrition Education
  • Physical Assessment
  • Wound Care
  • Care Plan Development
  • Intravenous Therapy
  • Direct Patient Care
  • HIPAA Education
  • Intakes and Discharges

Accomplishments

  • Agency for Persons with Disabilities Medication Administration and Validation Trainer- NU12-039-V
  • Assisted Living Facility Administrator Certification
  • Page 2

Timeline

RN - HCA FL Capital Hospital
06.2022 - Current
RN/Case Manager-Remote - Future Vision Home Care
02.2019 - Current
RN Clinical Supervisor - Tallahassee Primary Care Associates
04.2016 - 12.2022
Manager of Clinical Practice - Kindred at Home
08.2013 - 04.2016
RN/Executive Director - Tallahassee Memory Care
08.2011 - 10.2013
RN/Assistant Director of Nursing - Centre Pointe Health & Rehabilitation
12.2008 - 08.2011
Purdue Global University - Bachelor of science, Healthcare Administration
Southwest Georgia Technical College - Associates Degree of Nursing, Registered
Gadsden County Technical College - NursingPractical Nurse Certification, Practical Nursing
Shaquala Campbell