Shaquala Roberts
Columbus,GA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Also Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
Hyundai Transys Georgia Powertrain
West Point, GA
12.2022 - Current
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Assisted in the development of new assembly processes and procedures.
- Maintained accurate records of product counts and materials used during assemblies.
- Monitored inventory levels and informed management when additional supplies were needed.
- Determined work assignments and assembly procedures to maximize efficiency and productivity.
Phlebotomist Technician
Medical Center Plus
Auburn, AL
09.2021 - 12.2022
- Maintained records of patient information, test results and lab activities in accordance with established protocols.
- Assisted physicians and nurses with various procedures related to phlebotomy.
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
- Prepared collection containers, needles and other supplies needed for specimen collection.
- Verified patient identification prior to collecting specimens.
- Labeled collected specimens accurately according to protocol.
- Conducted quality control checks on equipment used in specimen collection processes such as thermometers, centrifuges.
- Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
- Reported any observed adverse reactions or complications associated with specimen collection procedures to a physician or registered nurse immediately.
- Complied with HIPAA regulations regarding confidentiality of patient information.
- Reviewed orders for accuracy before initiating collections.
Cashier
Lowes
Columbus, GA
08.2020 - 09.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier
Taco Bell
Richmond Hill, GA
06.2016 - 07.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Education
High school diploma -
Bradwell Institute
05-2016
Skills
- Phlebotomy Procedures
- Medical Histories and Vital
- Butterfly Venipuncture Statistics
- Information Gathering
- Vital signs
- Customer service
- Data Collection
- Scheduling
- Inbound and Outbound Calling
- Data Entry
- Complaint Resolution
- Documentation
- Medical Terminology Knowledge
- Microsoft Excel
- Medical Terminology
- Records Management
- Medical Billing
- Office Administration
- HIPAA Guidelines
- Patient Registration
- Electronic Medical Records
- Appointment Scheduling
- Telephone Etiquette
- Appointment Management
- Medical Charting
Certification
Certified Phlebotomy Technician
Languages
English
Professional
Timeline
Assembly Line Worker
Hyundai Transys Georgia Powertrain
12.2022 - Current
Phlebotomist Technician
Medical Center Plus
09.2021 - 12.2022
Cashier
Lowes
08.2020 - 09.2021
Cashier
Taco Bell
06.2016 - 07.2018
High school diploma -
Bradwell Institute
Certified Phlebotomy Technician
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