Shaquallar Clayborn
Arlington,Texas
Summary
Obtain a position to utilize organizational and communication skills in an educational setting
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Coordinator
ResCare Community Living
Arlington, Texas
July - Current
- Prepared reports on progress towards program goals for management review.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
- Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
- Maintained up-to-date records related to program activities.
- Participated in the development of new programs or modifications to existing programs.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
Paraprofessional
Nichols Intermediate
Jacksonville, Texas
08.2019 - 07.2021
- Assist teachers/administrators in preparation management of learning activities
- Work under supervision of certified teachers or administrator
- Supervises students throughout school day, inside and outside classroom
- This includes lunchroom, bus, and playground duty
- Maintains neat and orderly classroom
- Help with inventory, care, and maintenance of equipment
- Assist with administration and scoring of objective testing instruments or work assignments.
Registered Dental Assistant
Goodland Dentistry
Tyler, Texas
11.2017 - 08.2019
- Communicated with clients about health concerns
- Prepared dental office, instruments, and exam rooms
- Stocked dental and office supplies
- Scheduled appointments and answered phones
- Completed periodontal charting for hygienists and assistant.
Loan Officer
Thrifty Loans
Tyler, Texas
11.2013 - 11.2017
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Compared disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods
- Determined charges for services requested, collect deposits or payments, or arrange for billing
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Store Manager
Advance America
Jacksonville, Texas
04.2011 - 11.2013
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Referred unresolved customer grievances to designated departments for further investigation.
Education
Associates of Science -
Lon Morris College
Jacksonville, Texas05.2011
Jacksonville Highschool
Jacksonville, Texas05.2009
Skills
- Skills/Certifications
- Experience with telephone, copier, fax, computer, & printer
- Experience with
- Microsoft Word, Excel, and PowerPoint
- Marketing materials
- Training Coordination
- Staff Development
Certification
- CPR Certified
- CPI Certified
- Nitrous Certified
Timeline
Paraprofessional
Nichols Intermediate
08.2019 - 07.2021
Registered Dental Assistant
Goodland Dentistry
11.2017 - 08.2019
Loan Officer
Thrifty Loans
11.2013 - 11.2017
Store Manager
Advance America
04.2011 - 11.2013
Program Coordinator
ResCare Community Living
July - Current
Associates of Science -
Lon Morris College
Jacksonville Highschool
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