SHAQUAN BLANTON
Springfield,MA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
4
4
years of professional experience
Work History
Owner
S&A Enterprise llC
Springfield, MA
06.2023 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed industry trends to develop competitive strategies.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Developed policies and procedures for the organization.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Hired and trained new department managers to increase team oversight and productivity.
- Executed performance reviews to encourage improved productivity for team members.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Carrier
Cubed llc
New Hartford, CT
11.2022 - 02.2023
- Loaded cargo onto truck beds in a secure manner.
- Assisted customers with loading and unloading freight from truck beds.
- Followed company regulations for safe driving practices on highways and local roads.
- Provided timely delivery of goods according to customer needs.
- Ensured that all safety protocols were followed while operating heavy machinery.
- Adhered to all applicable laws pertaining to the transport of hazardous materials.
- Utilized GPS navigation systems to plan efficient routes for delivery trips.
- Communicated effectively with customers regarding product delivery schedules.
- Inspected cargo prior to shipment for quality assurance purposes.
- Managed inventory by tracking items loaded and unloaded during each trip.
- Provided assistance in warehouse operations when not out on the road.
- Transported bundled mail using rolling cart and loaded into vehicle to prepare for delivery.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Scanned labels on letters or parcels to confirm receipt.
Detail Specialist
Akiki Auto Body
Hyde Park, MA
08.2020 - 04.2021
- Attended meetings to discuss project progress and modifications.
- Performed detailed inspections of product components and assemblies.
- Created reports outlining findings from detailed inspections.
- Investigated any issues identified in the inspection process.
- Developed processes to improve accuracy and efficiency of inspection procedures.
- Resolved customer complaints by identifying root causes of defects.
- Provided technical support to other team members on quality assurance practices.
- Monitored production equipment performance to ensure compliance with standards.
- Evaluated new materials, components, and methods used in production operations.
- Ensured compliance with safety regulations while performing inspections.
- Identified potential areas for improvement in the inspection process.
- Conducted periodic audits of all inspection activities according to company standards.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Maintained detailed records of all services performed on each vehicle.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Dried vehicles with microfiber towels after washing them.
- Polished chrome trim with a soft cloth or buffer.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Cleans engine compartment by removing grease buildup with degreaser solution.
- Performed minor touch-up painting on scratched areas of car bodies when necessary.
- Replaced air filters in engine compartments according to manufacturer specifications.
- Inspected tires for wear patterns or punctures; replaced worn tires as needed.
- Cleaned windows inside and out using glass cleaner solution.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Applied protective sealant coating on painted surfaces after thorough cleaning.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Inspected vehicle to verify pristine appearance for customer.
- Removed minor flaws in refinish using sanding and buffing.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Served clients with on-site detailing services at businesses and homes.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Performed clay bar treatments to remove impurities from vehicle exteriors.
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Customized detailing services based on vehicle condition and customer requests.
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Employed high-pressure wash systems for pre-cleaning and final rinse-off.
- Assisted in training new detailers on techniques and company procedures.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Provided customer service, explaining detailing processes and addressing concerns.
- Maintained a clean and organized work environment to ensure efficient operations.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
- Kept detailed records of services performed on each vehicle for billing and tracking purposes.
- Executed engine detailing to remove grime and improve appearance.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Cleaned and polished vehicle windows.
- Maintained inventories of cleaning supplies.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
- Connected hoses or lines to pumps or other equipment.
- Transported materials, equipment or supplies to or from work areas.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Collected and tested samples of cleaning solutions or vapors.
Education
GED -
Springfield Central High School
Springfield, MA07-2024
Skills
- Labor Relations
- KPI Management
- Budget Administration
- Marketing tactics
- Administrative Oversight
- Business Management
- Product branding
- Consulting
- Sales management
- Marketing
- Contract Management
- Business marketing
- Customer Relations
- Team Oversight
- Hiring and staffing
- Staff hiring
- Business Development
- Verbal and written communication
- Bidding processes
- Project estimating
- Relationship Building
- Strategic Planning
- Cost Reduction
- Strategic project planning
- Design coordination
- Business Planning
- Contract negotiation expertise
- Negotiation
Affiliations
- urban gardening
- detailer
- art
- sports
- volunteering
- music
- reading
- writing
- dance
- child care
- traveling
- photography
Accomplishments
- reconstruction of barn to a living dwelling
- reconstruction of deck
References
References available upon request.
Timeline
Owner
S&A Enterprise llC
06.2023 - Current
Carrier
Cubed llc
11.2022 - 02.2023
Detail Specialist
Akiki Auto Body
08.2020 - 04.2021
GED -
Springfield Central High School
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