Shaquan Coombs
Chicago,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Loyola University Chicago
08.2022 - Current
- Engaged and supervised an average of 45 undergraduate students in university housing
- Developed programming to foster internal and external relationships between students, the university, and the community
- Engaged with pro-staff to help further marketing tactics to gain more male resident assistants within the University
- Actively helped residents gain access to resources in order to improve their health, academics, and personal concerns.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Team Member
Target
01.2021 - Current
- Worked with customers to identify and address needs
- Sharpened communication skills by facilitating interactions with management and customers
- Proactively predicted and identified out-of-stock, and prioritized restocking activities based on demand data
- Effectively managed transaction data through front-end data applications.
- Contributed to team success by completing jobs quickly and accurately.
Account Manager
Stellar
05.2023 - 08.2023
- Generated T-Mobile $64,542 amount of revenue.
- Preformed in the top 10% of Sales Representatives in the region
- Ensured customers received quality experiences, Further improving and maintaining the representation of T-Mobile
- Ran and maintained numerous events representing T-Mobile
- Further developed my Public speaking and communication skills.
- Ran community outreach programs on behalf of the client.
- Ran Business trips on behalf of the company.
- Taught, Trained, and helped develop newcomers on behalf of the company.
- Coming up with new sales and distribution strategies on behalf of the client.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Marketing Intern
RippleMatch
12.2022 - 03.2023
- Selected from a pool of thousands of candidates to work closely with leaders of
- RippleMatch’s Leadership Team
- Leveraged various growth strategies and tools including social media, email marketing, presentations, and peer and faculty member networking to grow the user base and awareness on campus
- Strategically assessed growth and performance metrics to improve, change, and/or help design new growth strategies
- Assisted in creating written, video, and image content for marketing channels.
Welcome Desk Leader
Loyola University
08.2022 - 03.2023
- Sharpened communication skills by proactively responding to students and staff
- Enhanced my Leadership skills and ability to effectively help students who may have specific concerns
- Input data within Excel to keep track of each student who came into the tutoring center.
- Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
Crew Member
McDonald's
01.2019 - 01.2021
- Effectively used a front-end database to take orders
- Helped restock the count of items within the store
- Proactively Engaged with customers to make sure their needs were satisfied
- This helped further improve customer retention at the company
- Operating a cash register and ensuring customers get their correct change
- Organize inventory prior to truck orders
- Document food temperatures to ensure food was able to be consumed.
Education
BBA - Marketing
Loyola University of Chicago
Chicago, IL05.2025
High School Diploma -
Thornton Township Highschool
15001 Broadway Ave, Harvey, IL 6042605.2021
Skills
- Analytics and Database
- Development
- Problem Solving &
- Creativity
- Adaptability
- Communication
- Leadership
- Public Speaking
- Time Management
- Trend Analysis
- Social Media Digital Marketing
Timeline
Account Manager
Stellar
05.2023 - 08.2023
Marketing Intern
RippleMatch
12.2022 - 03.2023
Resident Assistant
Loyola University Chicago
08.2022 - Current
Welcome Desk Leader
Loyola University
08.2022 - 03.2023
Team Member
Target
01.2021 - Current
Crew Member
McDonald's
01.2019 - 01.2021
BBA - Marketing
Loyola University of Chicago
High School Diploma -
Thornton Township Highschool
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