SHAQUAN REID
Chicago,IL
Summary
Master of Business Administration graduate with a 3.9 GPA and a Bachelor’s degree in Business Management. Well-rounded business professional with knowledge and experience in business operations, administration, strategic planning, customer service, financial analysis, and organizational management. Adaptable and capable of working across different business functions, with strong communication, leadership, problem-solving, and teamwork skills. Eager to apply academic knowledge and practical experience to contribute to organizational success and grow in a variety of business-related roles.
Overview
6
6
years of professional experience
Work History
Cashier
P&R Cafe
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service in a fast-paced café environment.
- Managed cash register and balanced cash drawers at shift end.
- Handled customer inquiries and resolved issues promptly and courteously.
- Collaborated with team members to ensure smooth café operations.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Chef / Supervisor
Love's Leafy Bean
08.2023 - 06.2025
- Supervised kitchen operations, ensuring food safety and quality standards were met.
- Managed inventory, coordinated supply orders, and minimized waste.
- Trained and mentored kitchen staff, fostering teamwork and efficiency.
- Assisted in menu planning and implemented cost-saving measures.
Teller
Paycs Trading Company Ltd
08.2020 - 01.2021
- Processed customer transactions promptly and accurately, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies.
- Identified sales opportunities and referred customers to branch partners.
- Monitored and reported suspicious activity in line with security policies.
Education
Master of Business Administration - undefined
Chicago State University
Chicago, IL8 2026
Bachelor of Science - Business Administration, Management
Chicago State University
Chicago, IL12.2024
Skills
- Data Analysis and Interpretation
- Verbal & Written Communication
- Inventory Management
- Complex Problem-Solving
- Time Management
- Customer Service
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Relationship Development
- Strategic Planning
- Cash Handling
Extracurricular Activities
Captain, Men's Soccer Team, Chicago State University, 2021 Part time coach, Granville F.C, 2019
Timeline
Cashier
P&R Cafe
07.2025 - Current
Chef / Supervisor
Love's Leafy Bean
08.2023 - 06.2025
Teller
Paycs Trading Company Ltd
08.2020 - 01.2021
Bachelor of Science - Business Administration, Management
Chicago State University
Master of Business Administration - undefined
Chicago State University