Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Shaquan Whitfield

Hamden,CT

Summary

Experienced Residential Program Instructor, Home Health Aide, and Restaurant Hostess with strong verbal communication and interpersonal skills. Over 2 years of experience in phone communication in retail, restaurant, and home health care. Skilled at providing exceptional customer service in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Individual Aide

Aces Whitney Academy
11.2023 - Current
  • Supported individuals with daily living activities, promoting independence and enhancing quality of life.
  • Developed personalized care plans based on individual needs and preferences, ensuring tailored support.
  • Assisted in implementing therapeutic programs, fostering emotional and physical well-being for clients.
  • Monitored health status, documenting changes to provide accurate updates to healthcare professionals.
  • Advocated for clients' rights and preferences, ensuring their voices were heard in care decisions.

Labor and Birth Associate

Yale New Haven Health System
09.2022 - Current

Ensured all labor and birth rooms were ready and hygienic for incoming patients.

Support Staff

Marrakech, Inc.
12.2019 - 06.2023
  • Assist individuals with intellectual disabilities with daily living activities, such as bathing and housekeeping tasks
  • Transport and accompany individuals to various locations within the community, such as medical appointments and the grocery store

Home Health Aide (Part-time, 30 hours/week)

Family Care VNA
05.2015 - 02.2020
  • Assisted elderly residents with their daily living such as cooking, feeding and bathing
  • Performed light housekeeping, including dishwashing, mopping, sweeping, dusting furniture, sanitizing surfaces, and laundry
  • Supervised residents when they take medications

Home Health Aide (Part-time, 25 hours/week)

Synergy Home Care
10.2018 - 03.2019
  • Assist elderly residents with their daily living such as cooking, feeding and bathing
  • Perform light housekeeping, including dishwashing, mopping, sweeping, dusting furniture, sanitizing surfaces, and laundry
  • Supervise residents when they take medications

Residential Program Instructor (Part-time, 30 hours/week)

Residential Management Services
06.2017 - 02.2019
  • Assist mentally disabled adults with daily activities, such as cooking, feeding and bathing
  • Perform light housekeeping, including dishwashing, mopping, sweeping, dusting furniture, sanitizing surfaces, and laundry
  • Administer medications to clients
  • Document clients’ behavior and daily activities by typing notes and checking boxes on electronic documentation program called Therap
  • Completed PMT, First Aid, CPR and Medication Administration certifications

Hostess/Busser (Full time)

Olive Garden
07.2014 - 07.2015
  • Greeted customers, guided them to their tables, and asked for drink orders
  • Cleared dishes and glassware from tables

Sales Associate (Full time)

Tommy Hilfiger
08.2012 - 04.2013
  • Advised customers on purchases of clothing, bags, and accessories
  • Processed cash, debit, and credit card transactions on cash register
  • Answered phone calls from customers

Education

High School Diploma -

High School in the Community
New Haven, CT
06.2007

Skills

  • Microsoft Word
  • Gmail, Yahoo email
  • Therap (documentation for clients with intellectually and developmentally disabilities)

Certification

  • Certified Phlebotomy (American Red Cross, New Haven, CT) 2011
  • PMT (Residential Management Services) 2017
  • CPR 2017
  • First Aid 2017
  • Medication Administration 2017

Training

  • Stone Academy, West Haven, CT
  • Patient Care Associate
  • 2015

Timeline

Individual Aide

Aces Whitney Academy
11.2023 - Current

Labor and Birth Associate

Yale New Haven Health System
09.2022 - Current

Support Staff

Marrakech, Inc.
12.2019 - 06.2023

Home Health Aide (Part-time, 25 hours/week)

Synergy Home Care
10.2018 - 03.2019

Residential Program Instructor (Part-time, 30 hours/week)

Residential Management Services
06.2017 - 02.2019

Home Health Aide (Part-time, 30 hours/week)

Family Care VNA
05.2015 - 02.2020

Hostess/Busser (Full time)

Olive Garden
07.2014 - 07.2015

Sales Associate (Full time)

Tommy Hilfiger
08.2012 - 04.2013

High School Diploma -

High School in the Community