Hi, I’m
ShaQuana Brown
Grand Blanc,MI
Summary
Passionate Merchandising Team Lead well-versed in stocking merchandise and planning promotional displays. Talented in procuring goods and driving business success. Sharp individual well-versed in using exemplary research skills to determine up and coming style trends . Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering 1 1/2 year background marketing products within stores to maximize product profitability.
Overview
4
years of professional experience
Work History
Polo Ralph Lauren Factory Store
Merchandising Associate
11.2022 - Current
Job overview
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Educated customers on promotional events and monitored inventory for events to improve overall experiences.
Nike Factory Store
Merchandising Team Lead
11.2021 - 11.2022
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information and pricing.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Educated employees on new merchandise during seasonal workshops.
- Worked with managers and advertising directors to optimize promotions.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Assembled quarter and full-size point of purchase promotional displays.
- Planned and coordinated product availability for advertising and promotion purposes.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
SmileDirectClub
Machine Operator
11.2019 - 11.2020
Job overview
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Maintained equipment performance by lubricating and cleaning components.
Lasko
Package Sorter
06.2019 - 08.2019
Job overview
- Monitored outgoing packages for proper labels and accurate address information.
- Completed daily orders with expert picking and packing of shipments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Amazon
Package Handler
02.2019 - 06.2019
Job overview
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Handled inventory control and cycle counting procedures.
TJ Max
Customer Service Associate
06.2018 - 02.2019
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Home Depot
Cashier
03.2017 - 11.2017
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Toys"R"Us
Sales Associate
09.2016 - 12.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
John Overton High SchoolNashville, TN
High School Diploma
05.2018
Skills
- Design Visualization
- Design Conformance
- Booth Installation
- Theme and Color Selection
- Store Displays
- Team Management
- New Merchandise Presentation
- Good Communication
- Production Documentation
- Machinery Operation
- New Display Creation
- Adaptability and Flexibility
- Customer Experience
Timeline
Merchandising Associate
Polo Ralph Lauren Factory Store
11.2022 - Current
Merchandising Team Lead
Nike Factory Store
11.2021 - 11.2022
Machine Operator
SmileDirectClub
11.2019 - 11.2020
Package Sorter
Lasko
06.2019 - 08.2019
Package Handler
Amazon
02.2019 - 06.2019
Customer Service Associate
TJ Max
06.2018 - 02.2019
Cashier
Home Depot
03.2017 - 11.2017
Sales Associate
Toys"R"Us
09.2016 - 12.2016
John Overton High School
High School Diploma
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