Shaquana Maynard
Summary
Professional with extensive experience in executive support and office management. Adept at coordinating schedules, managing communications, and handling confidential information with discretion. Strong focus on team collaboration and achieving high-impact results. Known for adaptability, reliability, and exceptional organizational and multitasking skills. Proficient in calendar management, travel arrangements, and project coordination, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Senior Executive Assistant
WSP
11.2024 - Current
- Manage schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 3 executives.
- Developing strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Process travel expenses and reimbursements for executive team and senior management group.
- Manage complex calendar scheduling with focus on proper allocation of executive availability.
- Contribute to smooth business operations by planning and organizing meetings and conferences.
- Create expense reports, budgets, and filing systems for management team.
- Coordinates events and worked on ad hoc projects.
Office Manager/Executive Assistant to the President of Operations, VP of Operations, VP of Planning
Publicis
10.2023 - 10.2024
- Executive assistant to3 C-Suite senior executives efficiently handling all administrative responsibilities on their behalf
- Empower executives for success through expert heavy calendar management, precise scheduling of meetings and appointments, restaurant reservations, and seamless coordination of travel arrangements both domestic and international
- (Hotel, Flight, and Transportation)
- Coordinate and manage engaging conferences, monthly agency-wide events, and specialized activities such as management off-sites, happy hours, and informative lunch & learns
- Facilitate seamless processing of travel expenses and reimbursements for the executive team and senior management group through the efficient use of Concur and Amex travel
- Manage all inbound calls and emails, ensuring prompt and professional responses to support executive communication with clients
- Managing daily operations for the NYC and LA offices, organize orientation and training of new staff members ensuring a smooth onboarding process, effective orientations, and optimal workspace arrangements for new hires
- Maintain a safe, secure, and pleasant work environment
- Coordinate with IT department on all office equipment
Office manager/Executive Assistant to the Chief Transformation Officer, Head of Communication, Chief content officer
Initiative
06.2017 - 06.2023
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high priority responsibilities without distraction
- Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips
- Responded to emails and other correspondence to ease communication and enhance business processes
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Reviewed incoming communications for urgency or importance, prioritized correspondence accordingly for executive review or action
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to proper destinations
- Point of contact for maintenance, mailing, shipping, supplies, equipment, bills, and errands
- Partnered with HR to support office policies, as necessary
- Managed relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
- Monitored and kept office supplies inventory stocked
- Handled inquiries and complaints
- Managed internal staff relation
- Maintained a safe, secure, and pleasant work environment
Education
Bachelor of Arts - Business Administration
Berkeley College
01.2023
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook), Concur, Adobe
- Calendar management proficiency
- Effective problem solving
- Team leadership experience
- Travel coordination
- Staff management
Timeline
Senior Executive Assistant
WSP
11.2024 - Current
Office Manager/Executive Assistant to the President of Operations, VP of Operations, VP of Planning
Publicis
10.2023 - 10.2024
Office manager/Executive Assistant to the Chief Transformation Officer, Head of Communication, Chief content officer
Initiative
06.2017 - 06.2023
Bachelor of Arts - Business Administration
Berkeley College
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