Summary
Overview
Work History
Education
Skills
Timeline
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Shaquana Orr

Summary

Highly motivated clinical supervisor with the desire to take on new challenges, and lead dental assistant with extensive experience in handling complex dental procedures and managing a team. Committed to providing exceptional patient care and ensuring the smooth functioning of dental operations. Seeking a challenging role where I can utilize my strong leadership skills and clinical expertise to contribute to the success of a reputable dental practice

Overview

18
18
years of professional experience

Work History

Clinical Supervisor/Lead Dental Assistant

Callen-Lorde Community Health Centre
New York, NY
03.2012 - Current
  • Demonstrated exceptional leadership skills by effectively supervising and mentoring a team of dental assistants, ensuring smooth workflow and efficient patient care.
  • Implemented and monitored quality control measures to ensure compliance with infection control protocols, resulting in a clean and safe dental environment for staff and patients.
  • Streamlined dental office operations by developing and implementing standardized procedures, leading to improved productivity and increased patient satisfaction.
  • Collaborated with dentists and other healthcare professionals to coordinate and schedule patient appointments, ensuring optimal utilization of resources and timely delivery of dental services.
  • Answering high volume phone inquiries from patients and other medical facilities
  • Preparing charts pre admissions and consent forms prior to appointments, initial point of contact with patients.
  • Implemented new strategies to benefit ever changing needs of our clinic and staff on a regular basis and pertaining to Covid-19 following safety guidelines.
  • Explained dental services and payment plans to help patients make informed decisions.

Clinical Manager/Lead Dental Assistant

Barry J. Grossman, Doctor of Dental Surgery (DDS)
Brooklyn, NY
08.2006 - 03.2012
  • Prepared patients and treatment stations by following the standards of operations (SOPs).
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Educated patients by giving oral health care and post- operative care instructions along with performing CT-Scan and oral X,-Ray.
  • Following and enforcing hospital policies and procedures.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Clinical Coordinator/Medical Secretary

New York Diagnostics
New York, NY
11.2005 - 04.2006
  • Prepared and administered medication and drug refills as directed by a physician.
  • Assisted the nutritionist and pain management physician with counseling all the newly HIV-infected patients.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Resolved patient requests and or complaints.

Education

Certificate - Achievement in Improving Global Health.

HarvardX
03.2023

BBA - Bachelor’s in Social Science And Psychology

Touro College
New York, NY
01.2022

Certificate - Dental Assisting

Mandl School of Allied Health
New York, NY
06.2011

Skills

  • Complex Problem-Solving
  • Patient Education and Scheduling
  • Inventory Management
  • Patient Relations
  • Chairside Assistance
  • Computer Literacy
  • Office Management Skills
  • Dental Procedure Preparation and Documentation
  • Expertise in Endodontics Procedures
    Oral and Periodontal Surgery
  • Infection Control
    Familiar with NEXGEN
  • Dental Software, Epic/EMR Familiar with DEXIS digital x-ray software
  • Dental Equipment Operation and Maintenance

Timeline

Clinical Supervisor/Lead Dental Assistant

Callen-Lorde Community Health Centre
03.2012 - Current

Clinical Manager/Lead Dental Assistant

Barry J. Grossman, Doctor of Dental Surgery (DDS)
08.2006 - 03.2012

Clinical Coordinator/Medical Secretary

New York Diagnostics
11.2005 - 04.2006

Certificate - Achievement in Improving Global Health.

HarvardX

BBA - Bachelor’s in Social Science And Psychology

Touro College

Certificate - Dental Assisting

Mandl School of Allied Health

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Shaquana Orr