Shaquanah Hayes
Newark,NJ
Summary
Results-driven professional with a strong background in security and customer service. Known for effective communication and relationship building, consistently ensuring safety and satisfaction. Eager to contribute expertise to improve operational efficiency and security measures.
Overview
28
28
years of professional experience
Work History
Security Officer
Newark Board of Education
Newark, NJ
09.2001 - Current
- Monitored school premises to ensure safety of students and staff.
- Responded promptly to emergencies, coordinating with local authorities for effective resolution.
- Conducted regular patrols, identifying potential safety hazards and reporting incidents as necessary.
- Implemented security protocols, enhancing overall campus safety measures and awareness among staff and students.
Waitress
Jersey Garden Mall
Elizabeth, NJ
06.2000 - 07.2001
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Trained new team members on service techniques and menu knowledge.
- Resolved customer complaints effectively, fostering positive dining experiences.
Receiving
Baker & Taylor
Bridgewater, NJ
02.1998 - 04.2000
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Streamlined receiving processes for improved efficiency and reduced errors, leading to better overall warehouse performance.
- Supported overall warehouse operations through cross-functional collaboration with receiving, shipping, and transportation departments.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
Education
Associate of Science -
Associate of Science - Social Work
Essex County College
Newark, New Jersey, NJ05-2025
Skills
- Hair extension installation
- Hair braiding
- Scheduling appointments
- Relationship building
- Friendly communication
Timeline
Security Officer
Newark Board of Education
09.2001 - Current
Waitress
Jersey Garden Mall
06.2000 - 07.2001
Receiving
Baker & Taylor
02.1998 - 04.2000
Associate of Science -
Associate of Science - Social Work
Essex County College