Shaquanda Johnson
Fort Bragg,NC
Summary
Versatile Assembly Line Worker knowledgeable about quality checks, finishing work and equipment calibration. Proven history of reliability and resourcefulness in workplace. Safety-oriented individual committed to performance and trained in equipment
Dynamic manicurist and Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term relationships
Overview
7
7
years of professional experience
Work History
Assembly Line Worker
Denso
Greenville, North Carolina
03.2021 - 06.2023
- Built several automotive parts for manufacturing process.
- Cleaned and organized workstation at end of each shift.
- Replace broken parts with new efficient parts
Server/Elderly Caregiver
The Enclave At Cedar Park
Cedar Park, Texas
12.2019 - 07.2020
- Assisted clients with specialized dietary requirements.
- Facilitated daily operations for both caregivers and culinary staff.
- Assisted Line Cooks with preparation of food given to clients
- Communicate between other waiters/waitresses to efficiently expedite orders to clients
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
Nail Technician
Surf City Nail Spa
Jacksonville, North Carolina
04.2018 - 08.2019
- Executed client-specific manicure and pedicure techniques.
- Arranged and organized work areas before employees attended to clients.
- Advised clients on suitable nail aesthetics.
- Restored work areas to maintain hygiene standards post-client interactions.
- Finalized customer purchases efficiently.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Promoted additional services to existing clients in order to increase revenue.
- Responded promptly to customer inquiries and complaints.
- Utilized customer feedback to improve services offered at the salon.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Built repeat client base to increase profits and stabilize cash flow.
Apprentice
Kohls
Wilmington
09.2016 - 11.2017
- Folded incoming donations professionally.
- Managed the return process of unworn items from fitting rooms.
- Aid visitors in locating apparel and items.
- Ensured a tidy store environment when not assisting customers.
- Handled end-of-purchase transactions at the register.
- Attended meetings with clients to discuss progress on projects.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Utilised problem solving skills to identify and resolve issues relating to apprenticeship programs.
- Maintained accurate records of all apprentice activities including training sessions, assessments and evaluations.
- Monitored the performance of apprentices against set targets and objectives.
- Carried out safety checks on equipment used by apprentices in accordance with health and safety regulations.
Server
Harvey’s
Greensville, North Carolina
08.2017 - 11.2017
- Take orders and greet with friendly smile
- Make beverages to customer liking
- Receive and carry out orders of completed orders
- Clean restaurant to store manager satisfaction
Cashier
Wendy’s
Cedar Park, Texas
08.2016 - 06.2017
- Handled essential responsibilities of drive-thru cashier.
- Ensured daily cleanliness to meet management standards.
- Facilitated onboarding process with comprehensive instruction.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
Cashier
Hardee’s
12.2016 - 03.2017
- Processed drive-thru customer payments efficiently.
- Provide prompt order-taking to ensure customer satisfaction.
- Dispatched finalized sale transactions.
- Assisted coworkers with their tasks.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Associates AAS - Early Childhood Education
Bryant and Stratton University
Buffalo, New York11-2025
Associate of Science - Sterile Technician
Penn Foster Career School
Scranton, PA01-2024
License - Cosmetology
Miller-Motte College
Wilmington, North Carolina04-2019
High School Diploma -
Rouse High School
Leander, TX06.2016
Skills
- Teamwork
- Time management
- Work Ethic
- Communication
- Manufacturing
- Production lines
- Assembly techniques
- OSHA
- Manufacturing
- Team member support
- Food inspection
- Dining customer service
- Take-out service
- Food safety oversight
- Server training
- Scheduling
- Cosmetology
- Inventory controls
- Promotional planning
- Client service quality
Timeline
Assembly Line Worker
Denso
03.2021 - 06.2023
Server/Elderly Caregiver
The Enclave At Cedar Park
12.2019 - 07.2020
Nail Technician
Surf City Nail Spa
04.2018 - 08.2019
Server
Harvey’s
08.2017 - 11.2017
Cashier
Hardee’s
12.2016 - 03.2017
Apprentice
Kohls
09.2016 - 11.2017
Cashier
Wendy’s
08.2016 - 06.2017
Associates AAS - Early Childhood Education
Bryant and Stratton University
Associate of Science - Sterile Technician
Penn Foster Career School
License - Cosmetology
Miller-Motte College
High School Diploma -
Rouse High School