Summary
Overview
Work History
Education
Skills
References
Timeline
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SHAQUANN FLETCHER

Summary

Ambitious professional experienced in customer service and operational efficiency. Delivered impactful results through proactive problem-solving and planning skills. Committed to continuous growth and contributing to organizational success.

Overview

14
14
years of professional experience

Work History

Dock Operator

PepsiCo
Lubbock
05.2020 - 04.2025
  • Managed inventory control systems by tracking shipments entering and leaving the facility.
  • Coordinated shipments to ensure timely delivery of goods.
  • Operated forklifts to load and unload products, ensuring safe and efficient handling.
  • Monitored inventory levels, promptly reporting discrepancies to maintain accuracy.
  • Reviewed documentation and work order requirements.
  • Counted boxes and units on loading docks, confirming completion of work orders.
  • Kept track of daily production levels while ensuring quality standards were met.

Gallon Blow Mold Operator

Gandy’s Dairy
Lubbock
09.2015 - 12.2018
  • Operated blow mold facility equipment (e.g. blowmolder, labeler, palletizer, conveyor, airveyor, wrapper) according to established company standards to ensure highest level of quality and efficiency.
  • Changeovers and ensured machines were set for correct specifications (e.g. package, flavor and mold size) and ensured the removal and proper return of materials and fulfillment of next flavor/package requirements.
  • Wrapped and tagged pallets per established standards, monitored label splicing, assisted in label inventory management, and double-checked all raw materials and finished goods for accuracy.
  • Performed quality checks (e.g. burst, expansion, top load, section weights and finished goods visual inspections) and followed up to correct quality issues according to established standards.
  • Unloaded incoming goods (e.g. preforms, labels) from delivery trucks and trailers to storage area in the warehouse and provided raw materials to the production line (e.g. preforms, labels).
  • Moved and loaded finished goods according to established standards (e.g. goods being loaded, unloaded and stored safely, FIFO guidelines observed).
  • Ensured outbound loads were accurate and that preform and pallet dunnage was managed according to established guidelines.
  • Troubleshot manufacturing equipment including blowmolder, labelers, airveyor, and palletizing equipment; evaluated performance and anticipated issues to enhance efficiency and minimize downtime.
  • Maintained cleanliness of work area, ensuring labeler cleanliness, glue flow checks, vacuum drum maintenance, glue pot filling, and thorough cleaning of labeler parts.
  • Recycled all materials, emptied bins appropriately and re-feeded bottles when possible to reduce scrap and ensured that preform dunnage was managed and loaded according to standards for return.
  • Cleaned equipment, production areas, labelers, blow molders, and airveyor.
  • Communicated with co-workers and supervisor verbally regarding the status of work activities (e.g. critical work issues, quality, performance, raw materials, schedule and sanitation) and other information.
  • Completed quality checks, time off requests and other required paperwork according to established standards.
  • Adhered to all company policies, standards and procedures (e.g. OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws).
  • Wore all required personal protective equipment, worked assigned schedule, exhibited regular and predictable attendance and worked overtime as needed to meet workload demands.
  • Performed other related duties as required.

Cotton Grader

Unites States Department of Agriculture
Lubbock
06.2011 - 09.2015
  • Classified cotton according to grade, staple length, and character employing knowledge of cotton fiber and standards for various grades established.
  • Examined cotton samples for color variations and foreign matter, identifying defects such as gin cut fibers and neps to ensure quality standards.
  • Classified fibers according to standards for various grades; examined fibers through microscope to determine maturity and spirality of fibers.
  • Determined character of fibers by pulling sample tuft apart between fingers, observing effort expanded in breaking sample, fineness of fibers, and drag as fibers clanged to each other.
  • Classified fibers by grade standards and analyzed fiber characteristics under microscope to assess maturity and spirality for quality control.
  • Recorded bale identification and grade on shipping, receiving, or sales sheet for accurate documentation and traceability.

Education

Estacado High School
Lubbock, Tx

Skills

  • Forklift certification
  • Pallet jack certification
  • Shipping and receiving
  • Loading and unloading cargo
  • Order picking
  • Shipment coordination
  • Quality control
  • Warehouse operations
  • Time management
  • Multi-tasking skills
  • Work well under pressure
  • Organizational skills
  • Effective communication
  • Customer service
  • Warehouse operations

References

Available upon request

Timeline

Dock Operator

PepsiCo
05.2020 - 04.2025

Gallon Blow Mold Operator

Gandy’s Dairy
09.2015 - 12.2018

Cotton Grader

Unites States Department of Agriculture
06.2011 - 09.2015

Estacado High School
SHAQUANN FLETCHER