Shaquanna Shaw
Brooklyn,NY
Summary
Probation Officer focused on encouraging offenders to rise above obstacles and accept life's challenges. Extensive training in motivational interviewing techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Probation Officer
NYC Department Of Probation
03.2023 - Current
- Completed reports on behalf of court and associated legal entities.
- Adhered to legal requirements by performing office, home, and employment visits.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Collaborated with treatment providers to ensure seamless delivery of services for probationers, resulting in improved outcomes.
- Evaluated people on probation to determine best course of rehabilitation.
- Performed routine home inspections and drug tests for offenders on parole.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Arranged substance abuse rehabilitation for offenders.
- Verified social and legal history information of individual probationers.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Supervised offenders to reduce risk to community.
- Promoted a culture of accountability among probationers by setting clear expectations for behavior and promptly addressing violations when necessary.
- Provided court testimony to support court decisions.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
Caseworker
NYC Human Resources Administration
08.2016 - 03.2023
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Reduced recidivism rates through effective case management and personalized support services.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Conducted thorough assessments to determine client eligibility for various programs and services.
- Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
- Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Conducted thorough assessments of patients'' medical, social, and emotional needs, ensuring appropriate interventions were implemented.
- Maintained up-to-date knowledge on best practices in HIV case management through continuous professional development opportunities such as trainings, workshops, and conferences.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master of Arts - Human Services
Liberty University
Lynchburg, VA03.2021
Bachelor of Arts - Mass Communicationsations
Virginia Union University
Richmond, VA05.2008
Skills
- Motivational
- Case Planning
- Adult probation
- Behavior Modification
- Exceptional communicator
- Trained in defensive tactics
- Report Writing
- DOP protocols
- Case Management
- Verbal and written communication
- Substance Abuse Counseling
- Offender supervision
- Drug Testing
Certification
- Law Enforcement Active Shooter Emergency Response- LSU/ NCBRT
Timeline
Probation Officer
NYC Department Of Probation
03.2023 - Current
Caseworker
NYC Human Resources Administration
08.2016 - 03.2023
Master of Arts - Human Services
Liberty University
Bachelor of Arts - Mass Communicationsations
Virginia Union University
- Law Enforcement Active Shooter Emergency Response- LSU/ NCBRT
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