Shaquel Bright
Bronx
Summary
Solid experience for over 5 years in fulfilling administrative duties necessary for the effectiveness and success of the medical department. Provided exceptional customer service and interacted effectively with physicians, patients, residents, visitors, staff and the healthcare community. Proficient in multi tasking & quickly solving crisis situations that arise in a fast-paced environment. Desire a position, which will allow growth and provide a progressive environment to effectively incorporate and utilize acquired knowledge.
Overview
16
16
years of professional experience
Work History
Clerical Associate/ Women's Health/NICU
North Central Bronx Hospital
08.2021 - 03.2023
- Greeted expected mothers and visitors and alerted staff to arrivals of scheduled and unscheduled appointments on Labor & Delivery.
- Made rounds in patient rooms to confirm demographic history and collected information on plans for follow-up care.
- Admitted newborns & scheduled all mother and newborn discharge appointments.
- Maintained admission/discharge/transfer logbooks accurately.
- Answered telephones, nurse call systems & communicated messages to appropriate staff.
- Scanned informed consents and pertinent documents into EPIC health system.
Patient Registrar
New York Presbyterian/Weill Cornell Medical Center
06.2020 - 11.2020
- Utilized multiple electronic health records, during scheduling/registration process.
- Answered over 50 patient calls daily and performed additional task, when necessary.
- Greeted patients and scheduled appointments while simultaneously updating insurance/demographics in patient medical record.
- Collected or retrieved referrals or insurance authorizations as required.
- Ensured that patients are appropriately scheduled for specific providers and have clear understanding of location.
- Collected and processed co-payments.
Emergency Room Clerk
St. Barnabas Hospital
03.2014 - 11.2019
- Responsible for arranging transportation for critical patients in need of immediate hospital transfer.
- Responded to traumas, strokes, and stemi alerts by documenting and logging pertinent information in computer.
- Responsible for answering and transferring incoming calls, faxing patient charts, maintaining all logs and paperwork, assuring it is completed and distributed accurately and greeting and directing patients and visitors to their destinations.
- Assisted patients with handling clerical problems and resolving any issues.
Medical Records Clerk
Mount Sinai Hospital
07.2007 - 08.2007
- Organized and stamped Ambulatory Records.
- Packaged Ambulatory Records for surgery.
- Answered Phones.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Education
Master Of Social Work - Current -
Lehman College of The City University of New York
The Bronx, NYBachelor of the Arts - Psychology
City College of The City University of New York
New York, NY06.2019
Associates - Arts, Communications and Media Arts
Westchester Community College
Valhalla, NY05.2012
Skills
- Extremely organized
- Interpersonal and written communication
- Data entry
- Skilled in Microsoft Word, PowerPoint, Outlook Express, Excel & EPIC health systems
- Administrative support
- Multi-tasking
- Answering incoming calls
- Critical thinking
- Customer and client relations
Timeline
Clerical Associate/ Women's Health/NICU
North Central Bronx Hospital
08.2021 - 03.2023
Patient Registrar
New York Presbyterian/Weill Cornell Medical Center
06.2020 - 11.2020
Emergency Room Clerk
St. Barnabas Hospital
03.2014 - 11.2019
Medical Records Clerk
Mount Sinai Hospital
07.2007 - 08.2007
Master Of Social Work - Current -
Lehman College of The City University of New York
Bachelor of the Arts - Psychology
City College of The City University of New York
Associates - Arts, Communications and Media Arts
Westchester Community College
Similar Profiles
Maribel FabianMaribel Fabian
Registered Nurse, Medical-Surgical Unit at North Central Bronx HospitalRegistered Nurse, Medical-Surgical Unit at North Central Bronx Hospital
Fatima SidibeFatima Sidibe
Community Health Liaison at North Central Bronx HospitalCommunity Health Liaison at North Central Bronx Hospital
Tara SarjooTara Sarjoo
Staff Nurse, at North Central Bronx HospitalStaff Nurse, at North Central Bronx Hospital
Tavier HayeTavier Haye
Radiologic Technologist at North Central Bronx HospitalRadiologic Technologist at North Central Bronx Hospital
Denton OshanielDenton Oshaniel
security guard at Guardman Organizationsecurity guard at Guardman Organization