Summary
Overview
Work History
Education
Skills
Certifications
Certification
Timeline
Generic

Shaquel Dials, M.ED.

Charlotte,NC

Summary

Experienced Education Program Manager adept at planning, directing, and managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Decisive, practical and strategic in leading operations and teams.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Education Success Manager

Amplify
08.2023 - Current
  • Execute weekly team meetings to guide progress towards achievements of learning goals, objectives, strategies, and action plan results
  • Enhanced client retention rates by 25% through proactive account management and timely issue resolution.
  • Utilized various assessment tools to evaluate student progress and adjust instruction accordingly for optimal results.
  • Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.

Education Program Manager

Valor Preparatory Academy
08.2023 - Current


  • Managed budgets and resources effectively, optimizing allocation for maximum impact on educational goals.
  • Maintained compliance with local, state, and federal regulations by staying informed on current policies and best practices in education management.
  • Planned and coordinated educational events and activities such as the Student Leadership Organization afterschool tutoring.
  • Established partnerships with external organizations to expand program offerings and increase community involvement.
  • Led cross-functional teams in the successful execution of complex education projects from inception to completion.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Lead Instructional Designer/Program Manager

Sugar Creek Charter School
07.2020 - 06.2023
  • Developed multimedia elements, such as videos and animations, to support learners' understanding of complex concepts.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Increased client engagement by 30% by creating a learner-centered online curriculum and consistently analyzing outcomes to make data-driven adjustments
  • Utilized the ADDIE model and other instructional design principles to construct captivating course content that included interactive discussion boards and videos
  • Administered and coordinated activities between instructional designers, meeting deadlines and timelines.

Education

Curriculum, Assessment, And Instruction

STRAYER UNIVERSITY
Herndon, VA
03.2023

Bachelor of Arts - Education

JOHNSON C. SMITH UNIVERSITY
Charlotte, NC
05.2015

Skills

  • MS Project
  • Database Management
  • Agile & Waterfall Methodologies
  • Cross-Functional Supervision
  • System Mitigations
  • Cost & Budgeting
  • Project Scheduling
  • Team Building
  • Project Management
  • Risk Management
  • Cross-Functional Collaboration
  • Strategic Planning

Certifications

  • Google Project Management
  • IBM Generative Applied AI Professional
  • Department of Education

Certification

  • PMP - Project Management Professional

Timeline

Education Success Manager

Amplify
08.2023 - Current

Education Program Manager

Valor Preparatory Academy
08.2023 - Current

Lead Instructional Designer/Program Manager

Sugar Creek Charter School
07.2020 - 06.2023

Curriculum, Assessment, And Instruction

STRAYER UNIVERSITY

Bachelor of Arts - Education

JOHNSON C. SMITH UNIVERSITY

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Shaquel Dials, M.ED.