SHAQUELLE MUHAMMED
HENDERSON,NV
Summary
Results-oriented claims processing, customer service and loan management professional with extensive experience at AmeriNat. Proven expertise in streamlining closing processes and ensuring compliance with federal regulations. Strong problem-solving skills and ability to multitask contribute to enhanced team performance and customer satisfaction. Committed to leveraging these competencies to drive operational excellence.
Overview
7
7
years of professional experience
Work History
Claims Processor
AmeriNat
Las Vegas, NV
08.2022 - 10.2024
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Researched discrepancies between submitted documentation and actual records to identify errors or omissions.
- Corresponded with applicants regarding any missing or incomplete documentation needed for the successful adjudication of claims.
- Documented decisions on each claim based on research findings and applicable benefit plans.
- Assisted customers via telephone inquiries related to their specific claim status or general questions about the company's services.
Loan Specialist/Closer
A One Star Mortgage
Minneapolis, MN
05.2019 - 07.2022
- Served as primary liaison for lenders, loan officers, and customers.
- Handled organization of closing processes with title company.
- Assembled and delivered closing documentation to title agencies.
- Reviewed loan documentation for accuracy and completeness.
- Coordinated closing activities including preparation of closing documents and disbursement of funds.
- Ensured compliance with federal laws related to consumer lending regulations.
Loan Processor
Mortgage Professionals
Minneapolis, MN
01.2018 - 04.2019
- Correctly Processed mortgage loan documents such as credit reports, appraisals, title documents.
- Reviewed loan documentation for accuracy and completeness.
- Determined the appropriate type of loans based on clients' needs and qualifications.
- Prepared closing documents, including title policies, deeds, and other related items.
- Verified that all conditions of the loan have been met prior to disbursement of funds.
Skills
- Well-developed ability to manage
- Self-starter and fast learner
- Flexible in Changing Conditions
- Commitment to Team Success
- Dependable team player
- Effective Problem Solving
- Works cooperatively in diverse settings
- Excellent multitasker
Timeline
Claims Processor
AmeriNat
08.2022 - 10.2024
Loan Specialist/Closer
A One Star Mortgage
05.2019 - 07.2022
Loan Processor
Mortgage Professionals
01.2018 - 04.2019
Similar Profiles
Henry GonzalezHenry Gonzalez
Loan Underwriter (Seasonal) at AmerinatLoan Underwriter (Seasonal) at Amerinat
Joyce AndersonJoyce Anderson
Default Collector /Senior Customer Service Representative at AMERINATDefault Collector /Senior Customer Service Representative at AMERINAT
Hazel TorresHazel Torres
Mortgage Loan Officer at UNIFY Financial Credit UnionMortgage Loan Officer at UNIFY Financial Credit Union
Janiya GipsonJaniya Gipson
Courtesy Clerk at Vons Grocery StoreCourtesy Clerk at Vons Grocery Store
Elizabeth TurksElizabeth Turks
Preschool Teacher at Vacaville Christian SchoolsPreschool Teacher at Vacaville Christian Schools