Shaquera Washington
Wilkes-Barre,PA
Summary
Diligent professional always ready for challenging work. Completes assignments on time and consistently exceeds performance targets. Reliable in completing quality work and following safety protocols.
Overview
21
21
years of professional experience
Work History
Pharmacy Warehouse Associate
CVS/caremark
WILKES BARRE, Pennsylvania
2023.03 - 2024.10
- Labeled containers correctly for product identification purposes.
- Resolved discrepancies between physical count results and system generated reports.
- Handled hazardous materials safely following prescribed regulations.
- Checked customer information for accuracy and completeness before processing orders.
Order Fulfillment Associate
Saks Fifth Ave
Wilkes-Barre, Pennsylvania
2021.10 - 2023.02
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Conducted routine cycle counts and reconciled problems found.
Utility Clerk/Customer Service Representative
PSEG Long Island
Melville, NY
2010.12 - 2018.02
- Analyze and troubleshoot customer electrical and gas issues, interruptions.
- Communicate with various internal and external organizations.
- Answer inbound calls in a fast-paced, high-volume call center.
- Positively interacted with customers concerning accounts for new service, bill explanation, meter readings, and payment agreements.
- Ability to multitask by using web-based computer tools.
Nursing Assistant
St. Catherine of Siena Hospital
Smithtown, NY
2005.03 - 2008.10
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Nursing Assistant
Smithtown Healthcare Facility
Smithtown, NY
2003.09 - 2006.06
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Education
GED -
Western Suffolk Boces/Career And Technical Center
Dix Hills, NY2002-05
Skills
- Order picking and processing
- Labeling and boxing
- Inbound and Outbound Calling
- Complaint resolution
- Medical terminology knowledge
- Records Management
Timeline
Pharmacy Warehouse Associate
CVS/caremark
2023.03 - 2024.10
Order Fulfillment Associate
Saks Fifth Ave
2021.10 - 2023.02
Utility Clerk/Customer Service Representative
PSEG Long Island
2010.12 - 2018.02
Nursing Assistant
St. Catherine of Siena Hospital
2005.03 - 2008.10
Nursing Assistant
Smithtown Healthcare Facility
2003.09 - 2006.06
GED -
Western Suffolk Boces/Career And Technical Center