For Professionals

Pick your region

Search Profiles by Job Title

ENGLISH IN

ENGLISH UK

Deutsh

Español

Français (canada)

Français (france)

italiano

polski

português (brasil)

Login

Notifications

Show my Profile

Edit My Profile

Settings

Contact us

Sign Out

My Account

GO TO DASHBOARD

GO TO PROFILE

CREATE YOUR PROFILE

cta_buttons

Dashboard

Profile Editor

Search

Messages

Skills

Location

School

Company

Name

Search By

Contact Us

Terms of Use

Blog

Accessibility

Privacy Policy

Fraud Awareness

Cookie Policy

About Us

Sitemap

Do Not Sell or Share My Personal Information

All Regions

Bold.pro

Facebook

Instagram

Youtube

Pinterest

How it works

For Employers

Customer Service Representative

Photo

Contact

Professional Summary

Overview

Professional Experience

Education

Timeline

Tell them why you're reaching out:

I am contacting you because * :

I am contacting you to:

Edit basic information displayed on your Profile

Contact Info

Don't wait! With a free professional profile on Bold.pro you can:

Check your email for submission confirmation and future notifications.

The person you’re trying to reach has disabled the Contact Request option

Contact request cannot be submitted

Success!

Your request is on the way!

Cast a wider net to find even more talent for your team. Start by exploring these profiles.

Cast a wider net to find even more talent for your team. Explore more profiles to find your next great hire.

Cast a wider net and connect with like-minded professionals. Start by exploring these profiles.

Cast a wider net and connect with like-minded professionals. Explore more profiles to grow your network.

You might have mistyped the address or the page has moved.

If you got there from another site, we'd appreciate if you

The Bold Profile you're looking for is no longer available.

We've integrated with our largest Resume Building website, MyPerfectResume, to help you build a professional Bold Profile. Once finished, your Profile will appear on Bold.pro.

You will be redirected from Bold.pro to MyPerfectResume

Associate Principal Engineer

Use our expert recommendations below to get started.

Tell us about your accomplishments

Add anything else you want to know.

Additional information

What are your affiliations?

Select time slots on the calendar below

When are you available to work?

Fill out this section or it will be deleted

This section can't be empty

What skills would you like to highlight?

Showcase your certifications.

What certifications do you have?

Tell us about your {sectionName}

What interests do you have?

What languages do you know?

Focus on your years of experience or amount of courses you have completed.

Showcase your career overview

Highlight your full skillset on your Bold Profile

Show your skills

What software skills do you have?

Briefly tell us about your background

Share your contact information with {name}

See my work availability

Availability

Available

University Overview

Job overview

Hi, I’m

Not Available

If you plan to reach out about a job, feel free to let me know so I don't miss your message.

Bold Profiles Footer Logo

Job Title

Bold Profiles

By filling out this form, you consent to being contacted and agree to our

Desired Job Title

Work Preference

WORK PREFERENCE

Job Search Status

Location Preference

Important To Me

Work Location

Work Type

Dynamic and customer-oriented Technical Support and Customer Service Specialist with over five years of progressive experience providing exceptional client support across telecommunications, healthcare, retail, and hospitality industries. Adept at delivering high-quality service in both remote and on-site environments, with proven expertise in troubleshooting, account management, billing assistance, and process improvement. Skilled in leveraging tools such as Zendesk, Genadmin, Microsoft Teams, and Observe AI to manage complex inquiries, ensure issue resolution, and maintain accurate documentation. Recognized for a strong balance of technical aptitude and emotional intelligence, excelling in deescalating customer concerns, identifying solutions quickly, and maintaining professionalism under pressure. Demonstrated success in exceeding performance metrics including customer satisfaction, issue resolution time, and quality assurance. Highly organized and self-directed, with extensive experience in remote work environments that demand time management, multitasking, and clear virtual communication. Known for building trust with customers, supporting team collaboration, and fostering positive client relationships that align with company values and objectives. Proficient in Microsoft Office Suite, mobile and desktop troubleshooting, and cross-departmental coordination. Passionate about creating seamless customer experiences while driving measurable results for the organization.
Dedicated customer service representative with proven skills in conflict management and technical support. Committed to enhancing customer satisfaction through effective problem-solving and attention to detail.

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, questions, issue resolution and client intake.
Experienced with handling patient inquiries and providing support in healthcare setting. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures, contributing to efficient and effective service delivery.

Versatile, highly motivated professional with 7 years of proven remote work experience across customer service, data entry, quality auditing, team supervision, and home health care. Exceptional track record in fast-paced virtual environments, seamlessly handling back-to-back inbound call queues with composure, speed, and accuracy. Skilled in leading remote teams, enforcing HIPAA and regulatory compliance, and maintaining reliable, high-volume production with minimal oversight.

A seasoned professional with over ten years of customer service experience, poised to contribute to a dynamic call center team. Proficient in handling a high volume of inbound/outbound calls and thrive in a fast-paced environment. Supporting customers by addressing unique needs, and answering all inquiries. Well-versed in offering additional products and services. Dependable achiever committed to holding the highest ethical standards and ability to multitask and navigate diverse computer systems and programs. Skilled in remote work or call center settings and receptive to coaching, I am committed to delivering exceptional service and positively impacting the team.

ShaQuevia Fay

Summary

Overview

Work History

Customer Service Representative

Sales Advisor

Customer Service Representative (Remote)

Medical Assistant

Customer Service Representative (Remote)

Education

High School Diploma or GED - undefined

Skills

Timeline

Customer Service Representative

Sales Advisor

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Medical Assistant

High School Diploma or GED - undefined

Similar Profiles

Katie PedenKatie Peden

Stephany RomeroStephany Romero

Raquel GomezRaquel Gomez

ROBERT CROMWELLROBERT CROMWELL