Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaquiana Cooper

Brooklyn,NY

Summary

To get an opportunity where I can make the best of my potential and contribute to the organization's growth.

Developed strong administrative skills in professional office environment, seeking to transition into new role leveraging these abilities. Demonstrated capacity for managing multiple tasks, coordinating schedules, and maintaining accurate records. Brings focus on efficiency and effective communication to any new opportunity.

Overview

9
9
years of professional experience

Work History

Rent Administrator

Breaking Ground
08.2022 - Current
  • Oversee rent collection, lease renewal, and subsidy management
  • Works closely with the finance department to maintain accurate and time we went records for tenants
  • Process rent payment scan checks, and post batches
  • Maintain accurate lease and rent information and various databases

Direct Childcare Worker

SCO
09.2019 - 05.2021
  • RECORD ALL PERTIENT INFORMATION AND COMPLETE WEEKLY NOTES
  • TEACH INDEPENDENT LIVING AND ASSIST WITH HOUSING AND EMPLOYMENT
  • SUPERVISE THE PLANNING AND PREPERATION OF MEALS
  • BEING AVAILABLE TO RESIDENTS FOR DISCUSSIONS OF PROBLEMS, NEEDS AND EMERGENCIES

Outreach Worker

Goddard Riverside
08.2019 - 05.2021
  • ENGAGE HOMELESS PEOPLE AND ENCOURAGE THEM TO ACCEPT SERVICES
  • CANVASS SPECIFIC AREAS WITH A HIGH CONCENTRATION OF STREET HOMELESS CLIENTS
  • CLIENT MONITERING: PLACING INDIVIDUALS IN A PRECLOSED TRACKING SHEET
  • Sheet, logging bedded down sightings, assessing for safety and providing advocacy
  • Referring and transporting clients to shelters and/or drop-ins as needed

Interim Director/Direct Care Worker

Heartshare Human Services of NY
06.2016 - 07.2019
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Education

Associate of Arts - Language Arts

Kingsborough Community College
Brooklyn, NY
05-2008

HIGH SCHOOL DIPLOMA -

CLARA BARTON HIGH SCHOOL
06.2005

Skills

  • Proficient in answering the phone
  • Representing company professionally
  • Hardworking
  • Organized
  • Strong problem-solving skills
  • Extraordinary attention to detail
  • Willing to go above and beyond
  • Making positive contributions
  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Administrative support
  • MS office

Timeline

Rent Administrator

Breaking Ground
08.2022 - Current

Direct Childcare Worker

SCO
09.2019 - 05.2021

Outreach Worker

Goddard Riverside
08.2019 - 05.2021

Interim Director/Direct Care Worker

Heartshare Human Services of NY
06.2016 - 07.2019

HIGH SCHOOL DIPLOMA -

CLARA BARTON HIGH SCHOOL

Associate of Arts - Language Arts

Kingsborough Community College
Shaquiana Cooper