Shaquille McMahon
Brooklyn
Summary
Dynamic Retail/Operations Manager with years of progressive leadership experience in high-volume retail and logistics environments. Expertise in optimizing efficiency in multi-channel operations (dine-in, pickup, delivery , receiving-shipping, picking , transportation, ), managing labor deployment, employee development , and driving P&L performance. Proven ability to build and lead cross-functional teams, implement operational best practices, and ensure strict compliance with food safety and labor regulations. Data-driven decision maker committed to enhancing customer experience, maximizing throughout, and achieving operational excellence .
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transportation Operations Supervisor
LSG Sky Chefs
01.2026 - Current
- Oversee daily transportation activities including routing, scheduling, dispatching, and delivery performance.
- Ensure timely and accurate movement of goods across all stages of the supply chain.
- Develop and implement logistics strategies to improve efficiency, reduce costs, and enhance service levels.
- Monitor KPIs and use data analytics to drive continuous improvement in transportation and distribution.
- Manage transportation budgets, negotiate contracts with carriers, and identify cost-saving opportunities.
- Track and report on logistics expenditures, ensuring alignment with financial targets.
- Ensure all transportation activities comply with local, national, and international regulations.
- Promote and enforce safety standards across fleet operations and logistics teams.
- Collaborate cross-functionally to align logistics plans with production, procurement, and customer service.
- Lead, train, and motivate logistics and transportation staff to achieve operational excellence.
- Foster a culture of accountability, innovation, and continuous learning.
- Utilize transportation management systems (TMS) and other digital tools to streamline operations.
- Identify and implement new technologies to enhance logistics capabilities.
- Establish metrics to evaluate transportation performance, service quality, and customer satisfaction.
- Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
- Ensure on-time and accurate production and/or catering of all flights with management systems (GroundStar,Sabre,Flight tracker,Fleet tracker, etc.)
Warehouse Operations Manager
Amtrak - SunnySide Yard, Aramark
04.2023 - 01.2026
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and operational standards.
- Managed inventory control systems to optimize stock levels and reduce excess inventory.
- Trained and mentored staff on efficient warehouse practices and equipment operation.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Coordinated cross-functional teams to streamline supply chain logistics and enhance service delivery.
- Developed training programs to improve employee performance and adherence to safety regulations.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
Receiving Manager
Fairway Market
08.2020 - 04.2023
- Managed receiving operations at Fairway Market, ensuring accurate inventory control and timely product delivery.
- Developed and implemented efficient receiving processes, reducing errors and enhancing productivity.
- Trained and supervised staff on best practices for inventory management and safety protocols.
- Collaborated with suppliers to optimize delivery schedules and resolve discrepancies.
- Analyzed data to identify trends, driving continuous improvement in operational efficiency.
Floor Manager
Fairway Market
07.2017 - 07.2020
- Led daily operations, ensuring efficiency and adherence to company standards.
- Managed team performance, providing training and development to enhance skills.
- Implemented strategic initiatives to improve inventory management and reduce waste.
- Fostered a positive work environment, encouraging open communication and teamwork.
- Enforced safety protocols, contributing to a safer workplace.
Assistant Office Manager
Fairway Market
06.2013 - 07.2017
- Supported daily office operations and maintained efficient workflow in a fast-paced retail environment.
- Implemented inventory management strategies that reduced stock discrepancies and optimized supply chain processes.
- Trained and developed staff to enhance team performance and customer service.
- Enforced compliance with health and safety regulations to ensure a safe working environment.
- Assisted in financial management tasks, including budgeting and expense tracking, to support overall business objectives.
CSM (Customer Service Manager)
D'Agostino Supermarkets
02.2009 - 06.2013
Education
High School -
Thomas Jefferson High School
01-2009
Skills
- Operational efficiency
- Policies and procedures implementation
- Workflow optimization
- Regulatory compliance
- Fleet management
- Dispatch operations
- Problem-solving
- Time management
- Team leadership
- Adaptability and flexibility
- Effective communication
- Team leadership and coaching
- Multitasking and organization
Websites
Certification
Jul 2024 — Jul 2029 Food Safety Certification, Serv Safe
Languages
English
Interests
Reading, Fitness
Timeline
Transportation Operations Supervisor
LSG Sky Chefs
01.2026 - Current
Warehouse Operations Manager
Amtrak - SunnySide Yard, Aramark
04.2023 - 01.2026
Receiving Manager
Fairway Market
08.2020 - 04.2023
Floor Manager
Fairway Market
07.2017 - 07.2020
Assistant Office Manager
Fairway Market
06.2013 - 07.2017
CSM (Customer Service Manager)
D'Agostino Supermarkets
02.2009 - 06.2013
High School -
Thomas Jefferson High School