Summary
Overview
Work History
Education
Skills
Timeline
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Shaquiller Grant

334 Mersington Ave,Missouri

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Health Concierge

CVS HEALTH CORPORATION
Austin , TX
10.2021 - 07.2022
  • Helped members navigate enrollment process and choose appropriate options.
  • Resolved problems related to benefits, eligibility and claims.
  • Handled a number of daily inbound calls from health plan customers.

Warehouse Associate

Ford Motors
Claycomo, MO
08.2020 - 10.2021
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Checked packages and merchandise for damage and notified vendors.

Receptionist

Royal Envy Hair
Kansas City , MO
08.2018 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Window Cleaner

ABW Window Cleaning
Dallas , Texas
01.2017 - 07.2018
  • Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
  • Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
  • Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
  • Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.

Education

Ged -

Valley View High School
Blue Springs, MO
05.2016

Skills

  • Call Control
  • Item Scanning
  • Customer Transactions
  • Call Transfers
  • Team Meetings
  • Software Applications
  • Resolving Problems
  • Health and Safety
  • Documenting and Recording Information
  • Quality Standards and Protocols
  • Patient Confidentiality and Data Security
  • Providing Information and Resources
  • Cash Counting
  • Customer Support

Timeline

Health Concierge

CVS HEALTH CORPORATION
10.2021 - 07.2022

Warehouse Associate

Ford Motors
08.2020 - 10.2021

Receptionist

Royal Envy Hair
08.2018 - 02.2021

Window Cleaner

ABW Window Cleaning
01.2017 - 07.2018

Ged -

Valley View High School

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Shaquiller Grant