Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaquinta Milton

SMYRNA,GA

Summary

Accomplished in strengthening operations, promoting creative development and increasing revenue with strategic and performance-minded approach to team and project leadership. Direct and optimize all areas of project strategy and operation for project and influencer marketing campaigns.

Overview

19
19
years of professional experience

Work History

Social Media Manager

My Fab Finance
08.2023 - Current
  • Developed and implemented successful social media campaigns to support company objectives.
  • Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
  • Researched industry trends and competitors' activities to develop new ideas for content creation.
  • Monitored customer comments on various social media channels and responded in a timely manner.
  • Assisted in developing strategies for increasing followership and engagement rates.
  • Optimized posts for SEO purposes by researching relevant keywords and hashtags.
  • Designed promotional materials using graphic design software applications.
  • Participated in brainstorming sessions with other professionals to generate innovative ideas.
  • Reviewed analytics data regularly to identify areas of improvement in our campaigns.
  • Created social media strategies to increase brand awareness across multiple platforms.
  • Developed and implemented strategic social media marketing plans.
  • Contributed ideas during strategic and conceptual brainstorming sessions.
  • Analyzed market data to determine ways to reach target audience or intended segments.

Founder, Freelance Digital Project Manager

4th And Flourish Company
Smyrna, Georgia
01.2019 - Current
  • Planned and executed social media campaigns, maintaining consistent brand messaging
  • Developed engaging content and managed event logistics to maximize audience engagement
  • Collaborated with marketing and management teams to ensure successful campaign timing
  • Monitored key performance indicators (KPIs) and adjusted strategies for optimal results.
  • Managed project plans, assigned tasks, and maintained workflow for construction.
  • Helped with end-to-end event planning through meetings, walk-throughs, and day-of execution.
  • Provided feedback on concepts presented by internal teams or outside vendors and agencies.
  • Developed innovative ideas for campaigns that resonated with target audiences.
  • Maintained current knowledge of industry trends and best practices related to design principles.
  • Developed and communicated industry-leading creative concepts consistent with brand.

Community Manager | Freelance Project Manager

The Mattie James Company
01.2019 - Current
  • Developed and implemented strategies to increase community engagement.
  • Created content for social media platforms to engage the community.
  • Organized online events and webinars to promote products and services.
  • Monitored online conversations and provided constructive feedback.
  • Researched new trends in the digital space and adapted accordingly.
  • Gathered data on customer behavior for insights into marketing campaigns.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Assisted with developing marketing plans for campaigns and promotions.
  • Optimized existing processes through automation or improved workflow.
  • Implemented strategies that increased brand awareness across channels.
  • Engaged with customers via forums, chatbots, emails.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Conducted market research to identify target audiences and trends.

Supervisor of Operations

UPS
Atlanta, GA
04.2018 - 08.2022
  • Led diverse teams, exceeding performance targets with accurate service
  • Oversaw scheduling, assignments, hiring, and evaluations
  • Prioritized tasks, organized workflow, and improved work processes
  • Maintained operational standards, trained employees, and optimized coverage
  • Managed retail operations, coached teams, and achieved sales goals.

Retail Manager

Target Co
San Diego, CA
11.2015 - 08.2017
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Developed strategies for increasing sales and improving customer service.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Organized promotional events to increase brand awareness and drive sales growth.
  • Developed marketing campaigns that targeted potential customers within the local area.
  • Monitored inventory, cash and payroll processes to keep location running smoothly.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Executive Legal Assistant

United States Navy, USN
Norfolk, VA
11.2004 - 03.2008
  • Contacted witnesses to testify under oath at court hearings.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Conducted thorough research and review of case information to assist attorneys.
  • Coordinated and scheduled meetings and telephone conferences.
  • Followed risk and compliance policies and procedures to promote business activities.

Education

Some College (No Degree) - English Language and Literature

University of Phoenix

Skills

  • Event Planning
  • Project Management
  • Hybrid Learning Events
  • Timelines and Deadlines
  • Event Program Development
  • Communication Skills
  • Excel Proficiency
  • Project Development and Lifecycle
  • Strategic Planning
  • Social Media Strategy Development
  • Revenue Generation
  • G-Suite
  • Project Coordination
  • Client Relations
  • Campaign Management
  • Market Research
  • Community Engagement
  • Effective Organization
  • Social Media Copywriting
  • Brand Development and Awareness
  • Community Management
  • Interpersonal Skills
  • Attention to Detail
  • Content Strategy
  • Influencer Collaboration
  • Strategic Networking
  • Business Development
  • Event Management

Timeline

Social Media Manager

My Fab Finance
08.2023 - Current

Founder, Freelance Digital Project Manager

4th And Flourish Company
01.2019 - Current

Community Manager | Freelance Project Manager

The Mattie James Company
01.2019 - Current

Supervisor of Operations

UPS
04.2018 - 08.2022

Retail Manager

Target Co
11.2015 - 08.2017

Executive Legal Assistant

United States Navy, USN
11.2004 - 03.2008

Some College (No Degree) - English Language and Literature

University of Phoenix

Similar Profiles

CREATE PROFILE
Shaquinta Milton