Shaquisha Chatman
Trenton,TN
Summary
Dynamic healthcare professional with extensive experience, specializing in compassionate patient assistance and venipuncture. Demonstrated commitment to upholding HIPAA standards while delivering exceptional care. Proficient in electronic documentation and fostering effective team collaboration, ensuring patient safety and satisfaction in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Specimen Processing Clerk
West TN Healthcare
Jackson, TN
07.2025 - Current
- Process biological specimens for laboratory testing and analysis.
- Recognized potential issues related to specimen processing and reported findings promptly.
- Train new employees on proper specimen collection and handling techniques.
- Adhered to safety guidelines while handling hazardous materials.
- understanding which tests correspond with specific color tubes
Cashier
Dyer Foods, Inc.
Trenton, TN
09.2024 - 09.2025
- Inspect merchandise to ensure it meets quality standards before stocking it on shelves.
- Provide outstanding customer service to guests by attending to their needs in a timely and professional manner.
- Ensure cashiers adhere to proper procedures for handling funds and credit card transactions.
- Execute grocery scanning, pricing, and bagging tasks promptly ensuring uninterrupted flow.
Phlebotomist/EKG Technician
The Jackson Clinic
Jackson, TN
02.2023 - 09.2024
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained and operated EKG monitoring equipment in a safe and efficient manner.
- Assisted in the training, orientation, and development of new employees.
Phlebotomist
PathGroup
Jackson, TN
06.2021 - 12.2022
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Oversaw routine office functions such as managing file storage, updating computer records, and copying paperwork.
- Assessed and monitored patient vital signs.
- identifying correct tube color for specific tests
City Carrier Assistant
United States Postal Service, USPS
Trenton, TN
11.2014 - 06.2018
- Organized packages in route sequence and delivered to correct addresses.
- Maintained strict observance of traffic laws while handling a motor vehicle.
- Utilized handheld scanners to track deliveries and update inventory levels.
- Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
Education
Associate of Applied Science - Healthcare Technician
Jackson State Community College
Jackson, TN05-2025
Certification - Phlebotomy
Phlebotomy Training Specialists
Nashville, TN03-2021
Skills
- Compassionate patient assistance
- Venipuncture and capillary sampling
- Electrocardiogram analysis
- Experience with electronic patient documentation
- Quality assessment proficiency
- Service-oriented approach
- Upholding HIPAA standards
- Effective team engagement
- Composed in high-pressure situations
- Proficient in medical terminology
- Skilled in utilizing Tebra/Kareo, and EPIC systems
- Electronic health records (EHR)
- First Aid/CPR
Certification
- National Healthcare Certification Organization (NHCO), Certified Phlebotomy Technician, Certification Number - N21208869
Timeline
Specimen Processing Clerk
West TN Healthcare
07.2025 - Current
Cashier
Dyer Foods, Inc.
09.2024 - 09.2025
Phlebotomist/EKG Technician
The Jackson Clinic
02.2023 - 09.2024
Phlebotomist
PathGroup
06.2021 - 12.2022
City Carrier Assistant
United States Postal Service, USPS
11.2014 - 06.2018
Associate of Applied Science - Healthcare Technician
Jackson State Community College
Certification - Phlebotomy
Phlebotomy Training Specialists