Shaquisha Hunt
Durham,NC
Summary
Dynamic Human Services Support Specialist with a proven track record at UNC Horizons, skilled in client assessment and motivational interviewing. Adept at crisis intervention and fostering supportive environments, I excel in case management and ethical practice, ensuring compliance and promoting self-sufficiency among clients. Committed to enhancing client well-being through compassionate care.
Human services professional prepared to excel in support roles. Proven ability to enhance service delivery through effective client interaction and resource management. Reliable team player known for adapting to changing needs and prioritizing collaborative results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
18
18
years of professional experience
Work History
Human Services Support Specialist
UNC Horizons
10.2023 - Current
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Provided crisis intervention services, deescalating tense situations and connecting individuals to appropriate support systems.
- Facilitated group sessions, fostering a supportive environment for clients to share experiences and progress towards goals.
- Trained new staff members on departmental procedures, contributing to a cohesive team dynamic and consistent service delivery.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge on policies and procedures.
- Developed resource materials for clients based on identified needs, promoting self-sufficiency and skill development.
Certified Nursing Assistant Behavioral Health Tech
RJ Blackley ADATC
08.2007 - 02.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Completed documentation for every incident and forwarded to correct personnel for review.
Education
Certified Nursing Assistant - Nursing
Wake Technical Community College
Raleigh, NC08-2007
GED -
Harcourt Learning Direct
Scranton, PA06-1996
Skills
- Professional boundaries
- Self-awareness
- Motivational interviewing
- Ethical practice
- Behavioral support
- Cultural history
- Client assessment
- Written communication
- Case management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Timeline
Human Services Support Specialist
UNC Horizons
10.2023 - Current
Certified Nursing Assistant Behavioral Health Tech
RJ Blackley ADATC
08.2007 - 02.2022
Certified Nursing Assistant - Nursing
Wake Technical Community College
GED -
Harcourt Learning Direct
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