Shaquita Coleman

• Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
• Assessed and diagnosed patients, determining appropriate treatment plans in a timely manner.
• Prescribed and managed pharmacological and non-pharmacological treatments to treat underlying causes and relieve symptoms.

• Monitored patient responses to treatments and adjusted care plans accordingly.

• Documented patient progress, treatment plans, and outcomes accurately and thoroughly.

• Worked in conjunction with care team and PCP as care team leader.
• Supported department, segment and organizational strategy and operating objectives.
• Collaborated with community resources to connect clients with additional services that could enhance their quality of life.
• Trained new staff members on company policies, procedures, and care management techniques.
• Enhanced staff efficiency through comprehensive training programs and performance evaluations.
• Established benchmarks for quality improvement projects, monitoring progress regularly to ensure timely achievement of goals.
• Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.

• Determined care needs and supported diagnoses by performing initial and on-going assessments.
• Documented patient progress in electronic medical records EMRs accurately and timely.
• Advocated for patients' rights and ensured their needs were met within therapeutic setting.
• Collaborated with multidisciplinary teams to provide comprehensive patient care.

• Educated patients and families about their conditions, treatment options, and how to manage symptoms at home.
• Monitored patients' vital signs and adjusted treatment plans accordingly.
• Supported emotional well-being of patients through active listening, empathy, and therapeutic communication techniques.
• Collaborated with interdisciplinary team members to develop individualized patient care plans.
• Communicated effectively with other healthcare professionals to ensure safe patient handoffs during shift changes or transfers to other departments.