Shaquita Paige

• Facilitated treatment adherence and access to HIV-related services, minimizing barriers to care.
• Coordinated behavioral health services, providing crisis intervention and therapy linkages.
• Implemented relapse prevention strategies and managed treatment referrals within substance use programs.
• Promoted housing stability and food security through community support initiatives.
• Evaluated patients' medical, psychological, and social needs via interviews and record reviews.
• Developed individualized care plans aligned with patients' conditions and treatment objectives.
• Monitored healthcare services, ensuring timely appointments and effective home care support.
• Advocated for patient rights to secure appropriate care, services, and benefits within healthcare systems.

• Developed and maintained organized EMR records and related documents while ensuring confidentiality and security.
• Prepared EMR records and reports for Intake, HMO, and Scheduling Departments upon request.

Locked Skilled Nursing, PT, OT, and ST visits in system to facilitate billing processes.

• Performed clerical functions for patient billing, verifying insurance information and resolving issues.
• Verified Medicare and Medicaid eligibility to ensure compliance with service requirements.
• Obtained authorizations from health insurance companies to confirm coverage for home care services.
• Reviewed insurance information to determine necessity of authorization before service provision.
• Reviewed medical records for accurate billing codes (ICD-9, ICD-10, HCPCS) to support billing processing.

• Input patient demographics, medical histories, diagnoses, and treatment data into electronic health records.
• Verified data accuracy by checking for completeness and consistency pre- and post-entry.
• Updated medical records with new test results, progress notes, and physician updates.
• Maintained HIPAA compliance by safeguarding sensitive patient information and adhering to privacy regulations.
• Retrieved requested data for medical staff to assist in billing and treatment planning.
• Organized and labeled electronic medical documents for streamlined access and retrieval.
• Entered and verified medical codes (ICD-10, CPT) for insurance billing processes.
• Collaborated with healthcare providers and administrative staff to clarify data discrepancies.