Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shaquoia Montgomery

Port Royal,SC

Summary

Demonstrated expertise in assisting physicians during examinations and optimizing operational efficiency, complemented by a Pharmacy Technician License and an associate's degree in human services, showcasing strong organizational and communication skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Beaufort school district
St. Helena, SC
08.2024 - Current
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.

Pharmacy Technician

Publix Pharmacy
Lady Island, SC
12.2023 - 01.2025
  • Maintained accurate medication and patient profiles for seamless healthcare delivery.
  • Computed and recorded charges for medications and equipment supplied to hospital patients.
  • Verified prescription details and ensured accuracy of drug labels, documents, and packages.

Pharmacy Technician

Walgreen's Pharmacy
Beaufort, SC
02.2023 - 10.2023
  • Maintained daily inventory of pharmaceuticals while ensuring optimal storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information, and prescription orders in pharmacy software.
  • Managed electronic and manual filing systems for prescriptions efficiently.
  • Retrieved medications from shelves per physician orders for pharmacist review.
  • Verified accuracy of medication labels prior to customer dispensing.
  • Processed customer payments and credit card transactions promptly as needed.
  • Resolved customer complaints professionally and in a timely manner.

Front and Back Office Medical Assistant

Preserving Healthy Minds
Middletown, NY
01.2021 - 01.2023
  • Greeted patients and verified patient information to ensure accurate records.
  • Assisted with appointment scheduling, insurance verification, and payment collection.
  • Maintained cleanliness of front office, including reception areas and exam rooms.
  • Answered phone calls promptly, addressing inquiries from patients and providers.
  • Processed requests for medical records according to HIPAA regulations.
  • Performed clerical tasks including filing, faxing, and photocopying documents.
  • Scheduled patient appointments both via phone and in person.
  • Organized charts, documents, and supplies to optimize team efficiency.

Peer Mentor

Get Psych'D
The Bronx, NY
08.2021 - 05.2022
  • Provided academic support and guidance to students in need of assistance.
  • Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.
  • Assisted with the development of individualized plans for student success.
  • Conducted one-on-one meetings to discuss student progress and provide feedback.

Child Caregiver

Nekia Gager
The Bronx, NY
10.2008 - 11.2021
  • Provided a safe, nurturing and stimulating environment for children of all ages.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Supervised meal times to ensure proper nutrition and hydration.
  • Assisted with the development of motor skills by playing outdoor sports and physical activities.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Prepared meals according to dietary requirements and preferences.
  • Administered medication in accordance with physician's instructions.
  • Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.

Security Guard

Securitas Security Services USA
The Bronx, NY
06.2016 - 12.2018
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity and reported findings to management.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.

Customer Service Representative

Target
The Bronx, NY
09.2008 - 08.2018
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Resolved any customer complaints or issues professionally and efficiently.
  • Processed payments for guest stays and other services rendered.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Associate of Arts - Human Services

Bronx Community College of The City University of New York
The Bronx, NY
05.2022

High School Diploma -

School For Community Research And Learning
The Bronx, NY
06.2011

Skills

  • Order processing and verification
  • Inventory management
  • Promotional support
  • Contract preparation
  • Insurance billing and verification
  • FDA and regulatory compliance
  • Workflow optimization
  • Supply chain management
  • Prescription filling and medication dispensing
  • Patient education and counseling

Certification

  • Certification in Pharmacy Tech

References

References available upon request.

Timeline

Teacher's Assistant

Beaufort school district
08.2024 - Current

Pharmacy Technician

Publix Pharmacy
12.2023 - 01.2025

Pharmacy Technician

Walgreen's Pharmacy
02.2023 - 10.2023

Peer Mentor

Get Psych'D
08.2021 - 05.2022

Front and Back Office Medical Assistant

Preserving Healthy Minds
01.2021 - 01.2023

Security Guard

Securitas Security Services USA
06.2016 - 12.2018

Child Caregiver

Nekia Gager
10.2008 - 11.2021

Customer Service Representative

Target
09.2008 - 08.2018

Associate of Arts - Human Services

Bronx Community College of The City University of New York

High School Diploma -

School For Community Research And Learning

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