Shar-De' Wheeler
Lancaster,TX
Summary
Experienced with legal research, document preparation, and case management. Uses organizational skills and attention to detail to maintain accurate case files and support attorneys effectively. Knowledge of legal procedures and protocols ensures seamless workflow and contributes to successful case outcomes.
Overview
14
14
years of professional experience
Work History
Paralegal
The Cochran Firm
Dallas, Texas
10.2024 - Current
- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with regulatory standards.
- Managed case files and maintained organized documentation for efficient retrieval.
- Coordinated communication between clients, attorneys, and court personnel to streamline processes.
- Assisted in trial preparation by preparing exhibits and summarizing evidence for attorneys.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Conducted in-depth legal research for supporting case strategy development, significantly contributing to positive outcomes.
- Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
Client Support Associate
Witherite Law Group
Dallas, Texas
01.2024 - 07.2024
- Client Intake addressing clients inquiries
- Account management of current and potential new clients
- Research data relating to potential new clients
- Client Communication and Assistance
- Data Protection.
Campus Tours and Events Associate
Cedar Valley College
Lancaster, Texas
09.2023 - 12.2023
- Organize and execute campus events to enhance student experience
- Conduct campus tours to provide prospective students and visitors with insightful overview of the institution
- Assist in setting up new student orientation programs, ensuring a welcoming and informative experience for incoming students.
Caring for disabled person
Home Health
Trinity & Dallas, Texas
04.2012 - 08.2023
- Managed bill payments and financial aspects of caring for a disabled person
- Prepared and administered medications, adhering to prescribed schedules
- Scheduled and transported the disabled person to medical appointments and ensured a comfortable experience.
Technical Support
Pinnacle Resources
Richardson, Texas
01.2012 - 08.2012
- Offered technical support for AT&T Uverse cable and internet services, troubleshooting and resolving technical issues
- Conducted data entry tasks with precision and accuracy
- Provided excellent customer support, ensuring client satisfaction and problem resolution.
Customer Support
Etech Global Services
Dallas, Texas
10.2012 - 04.2012
- Provided technical support to customers, addressing inquiries and resolving issues
- Maintained positive customer relations by addressing concerns and inquiries effectively
- Assisted customers via email and processed orders accurately and efficiently.
Education
Associate in Applied Science of Paralegal Studies -
Dallas College @El Centro
Dallas, Texas05.2024
Skills
- West Law
- LexisNexis
- Customer Support
- Bookkeeping
- Case Management
- Proficient in MS Office
- [Texas] Dallas Area Paralegal Association Member
- Office administration
- Research and data collection
- File organization
- Litigation support
- Pre-trial preparation
- Civil litigation
- Legal research skills
- Documenting
- Client intake procedures
- Paralegal association of Dallas, Texas
References
Available upon request
Affiliations
- Dallas Area Paralegal Association
Timeline
Paralegal
The Cochran Firm
10.2024 - Current
Client Support Associate
Witherite Law Group
01.2024 - 07.2024
Campus Tours and Events Associate
Cedar Valley College
09.2023 - 12.2023
Customer Support
Etech Global Services
10.2012 - 04.2012
Caring for disabled person
Home Health
04.2012 - 08.2023
Technical Support
Pinnacle Resources
01.2012 - 08.2012
Associate in Applied Science of Paralegal Studies -
Dallas College @El Centro