Shara Brown
Fairhope,AL
Summary
Practiced professional with many years of experience coordinating daily medical office activities. Organized client and physician appointment schedules, maintained records, and handled office administration. Dedicated to promoting patient health through effective office management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Practice Coordinator
Baptist Urgent Care
Pensacola, FL
02.2024 - Current
- Provided guidance and support to clinical staff regarding practice policies and procedures.
- Developed patient care plans, including strategies for symptom management and medication administration.
- Collaborated with multidisciplinary team members to ensure quality of care for patients.
- Monitored medical records to ensure accuracy and completeness of documentation.
- Conducted patient assessments and maintained accurate records on all patients.
- Facilitated communication between providers, staff, and other departments within organization.
- Ensure all medical supplies/Medications are kept in stock
- Ensuring adequate staffing on a daily basis
- Assisting Administration in the day to day work flow of a high volume clinic
- Scheduling clinical staff members
Clinical Medical Assistant
Baptist Healthcare/ Pre Optimization Clinic
Pensacola, FL
07.2023 - 02.2024
- Performed vital signs, such as blood pressure and temperature, on patients.
- Assisted physicians with patient exams and treatments.
- Collected specimens for laboratory testing.
- Prepared exam rooms for patient visits by stocking supplies and ensuring cleanliness.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Ordered diagnostic tests, scheduled appointments and maintained patient charts according to established protocols.
- Conducted routine screening tests including vision acuity, hearing tests, EKGs.
Patient Service Representative
HCA Healthcare Inc.
Pensacola, FL
06.2021 - 07.2023
- Provided customer service by answering patient questions and addressing concerns.
- Inputted patient demographic data into electronic health record system.
- Reviewed patient accounts for accuracy on a regular basis.
- Assisted with scheduling follow-up appointments according to provider availability.
- Adhered to HIPAA regulations when handling confidential patient information.
- Relayed patient information such as results, appointments, and provider messages.
Medical Office Coordinator
HCA Healthcare Inc.
Pensacola, FL
04.2018 - 06.2021
- Greeted and checked-in patients upon arrival to the office.
- Answered incoming calls from patients and provided basic information about services offered by the office.
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
- Ordered medical supplies as needed to keep inventory stocked.
- Processed insurance claims forms submitted by patients or other providers.
- Managed patient billing activities, ensuring accurate data entry into the system and collection of payments due.
- Provided administrative support to physicians, nurses and other health care personnel as needed.
Clinical Medical Assistant
Community Health Northwest Florida
Pensacola, FL
05.2017 - 04.2018
- Performed vital signs, such as blood pressure and temperature, on patients.
- Administered injections and immunizations per protocol.
- Assisted physicians with patient exams and treatments.
- Collected specimens for laboratory testing.
- Prepared exam rooms for patient visits by stocking supplies and ensuring cleanliness.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Ordered diagnostic tests, scheduled appointments and maintained patient charts according to established protocols.
- Conducted routine screening tests including vision acuity, hearing tests, EKGs.
- Maintained inventory of medical supplies and ordered replacements when necessary.
Education
Certified Clinical Medical Assistant (NHA) - CCMA
PSMTHC
Pensacola, FL12-2015
High School Diploma -
Baker School
Baker, FL06-2014
Skills
- Office Management
- Patient Scheduling
- Patient care advocacy
- Policy updates
- Critical Thinking
- Detail Oriented
- Team Player
Certification
- BLS Through AHA
Timeline
Clinical Practice Coordinator
Baptist Urgent Care
02.2024 - Current
Clinical Medical Assistant
Baptist Healthcare/ Pre Optimization Clinic
07.2023 - 02.2024
Patient Service Representative
HCA Healthcare Inc.
06.2021 - 07.2023
Medical Office Coordinator
HCA Healthcare Inc.
04.2018 - 06.2021
Clinical Medical Assistant
Community Health Northwest Florida
05.2017 - 04.2018
- BLS Through AHA
Certified Clinical Medical Assistant (NHA) - CCMA
PSMTHC
High School Diploma -
Baker School
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