Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shara Coughlin

Peoria,AZ

Summary

Dynamic Director/General Manager oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of business management, writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

8
8
years of professional experience

Work History

Director/General Manager of Operations

Sunrise Preschools
07.2023 - Current
  • Drove enrollment: in 6 months increased full time enrollments by 130%
  • Completed HR tasks such as interviewing, hiring, onboarding, training, scheduling, as well as mentoring and providing staff management services
  • Managing budgets and maintaining profitability.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.


Center Director/GM

KinderCare Learning Centers
07.2022 - 07.2023
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased gross revenue by 45%

Executive Director

Sedona Village Learning Center
12.2019 - 07.2023
  • Developed a profitable partnership with STO organizations
  • Planned and executed fundraisers and grant writing
  • Raised 150k + annually
  • Maintained brand standards
  • Maintained standards and compliance with all state and industry requirements
  • Managed and supervised a staff of 15, completing all HR tasks.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.

Lead Teacher/Acting Director

Sedona Oak Creek Unified School District
08.2016 - 12.2019
  • Successfully taught and managed integrated early childhood classroom
  • Maintained state and licensing requirements.

Education

Master of Science - Organizational Leadership

Colorado State University Global
Online
05.2020

Certificate Program - Child Development

Ashworth College
Online
07.2013

Bachelor of Science - Elementary Education

Penn State University
State College, PA
05.1999

Medical Assisting -

Thompson Institute
Harrisburg, PA
01.1996

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management

References

Personal and Professional References Available Upon Request

Timeline

Director/General Manager of Operations

Sunrise Preschools
07.2023 - Current

Center Director/GM

KinderCare Learning Centers
07.2022 - 07.2023

Executive Director

Sedona Village Learning Center
12.2019 - 07.2023

Lead Teacher/Acting Director

Sedona Oak Creek Unified School District
08.2016 - 12.2019

Master of Science - Organizational Leadership

Colorado State University Global

Certificate Program - Child Development

Ashworth College

Bachelor of Science - Elementary Education

Penn State University

Medical Assisting -

Thompson Institute
Shara Coughlin