Shara Kennedy

• Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

• Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
• Enhanced community outreach efforts for better service accessibility and increased program enrollment.
• Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

• Provided leadership, guidance and support to staff members.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Monitored program performance and outcomes for successful delivery of services.
• Assessed community needs and identified resources for social and community service programs.
• Developed and implemented training programs for staff.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Conducted in-home visits to provide supportive services.

• Interacted with customers by phone, email or in-person to provide information.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
• Analyzed problems, identified solutions and made decisions.

• Worked with medical teams, patients, and families to implement effective treatment plans.
• Documented case notes daily and coordinated follow-up for seamless case management.

•Identifying the patient and fafamily's psychosocial needs and coping skills

•Providing interventions for specific psychosocial symptom relief

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.