Shara Miranda
Hilo,HI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
18
18
years of professional experience
Work History
Big Island Substance Abuse Council
Peer Specialist
10.2022 - Current
- Kept accurate and detailed records to track and document client progress.
- Supported and assessed clients struggling with addiction
- Monitored client progress to make necessary adjustments for client success.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Provides supervision, peer support, and transportation for clients.
- Facilitates house meetings, task/skills, and education groups
- Developing treatment plans
- ensures safety and security of clients and facility.
- Follows HIPPA and federal laws of confidentiality ,client health, and privacy.
- Keeps records of medication management and administration.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Family Visitation Assistant/Member Services
Island Of Hawaii YMCA
06.2017 - Current
- Family Visitation provides child exchange services between custodial and visiting parties. Visits are in a stable environment and include full direct, intermittent and beginning to ending supervision. Collecting and processing payments and keeping detailed documentation of each case/visit.
- Family Visitation Assistant Responsibilities include, case management, coordination of visitation times between custodial and visiting parent, confirming court dates, forming letters, statistics, documentation,and support for FVC staff.
- Helps in all departments every day with positive attitude and focus on member satisfaction.
- Instructs a small group orientation to fitness center equipment class. Educates and engages members with fitness center equipment to create comfort, and confidence with using gym equipment with the goal of creating sustained fitness goals for each individual
- Recommended specific machines and equipment in alignment with individual needs, requirements and specifications.
- One on one individual orientation to the YMCA fitness center
- Event preparation,set up, break down, cash handling and closing of facility.
- Maintained clean and orderly facility by mopping floors, emptying trash cans, wiping down surfaces, and stocking
- Responded proactively and positively to rapid change.
Child Development Specialist
Boys And Girls Club Big Island
09.2017 - 03.2019
- Observed children to recognize and maintain strong awareness of developmental progress.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Developed level-appropriate lessons and activities to support skill-building needs.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Developed and implemented programs to support children's mental health and well-being.
- Maintaining a safe environment.
- Providing homework assistance
Adult Care Worker
Adult Community Care
01.2007 - 09.2009
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
Medical Receptionist
Roy Koga MD
06.2006 - 12.2008
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Bachelor of Arts - Sociology
University of Hawaii At Hilo
Hilo, HI12.2018
Associate of Arts - Liberal Arts And General Studies
Hawaii Community College
Hilo, HI05.2010
Skills
- Providing Community Referrals
- Specimen Testing
- Family Counseling
- Individual Counseling
- Goal Setting
- Conflict Resolution
- Ethical Decision-Making
- Group Facilitation
- Time Management
- Client Confidentiality
- Substance Abuse Education
- Active Listening
Timeline
Big Island Substance Abuse Council
Peer Specialist
10.2022 - Current
Child Development Specialist
Boys And Girls Club Big Island
09.2017 - 03.2019
Family Visitation Assistant/Member Services
Island Of Hawaii YMCA
06.2017 - Current
Adult Care Worker
Adult Community Care
01.2007 - 09.2009
Medical Receptionist
Roy Koga MD
06.2006 - 12.2008
Bachelor of Arts - Sociology
University of Hawaii At Hilo
Associate of Arts - Liberal Arts And General Studies
Hawaii Community College
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