Shara Ungs
Rochester,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-orientated team player with strong multitasking abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Greeter
Piazza
01.2024 - Current
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Collaborated with team members to ensure seamless guest experiences during high-traffic periods.
- Utilized effective communication skills when interacting with diverse clientele, ensuring a welcoming atmosphere for all guests.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting customers.
- Fielded customer complaints and notified managers.
- Provided customer service by scanning ID's and swiping gift cards, answering questions, and assisting customers in finding a place where they can purchase gift cards.
Pizza Maker
Piazza
08.2023 - Current
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple tasks during peak hours without compromising quality.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
- Topped pizzas with right ingredients based on the daily menu.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Used pizza cutter to slice pizzas according to size and manager specifications.
- Operated grills, fryers and ovens to cook food items.
Housekeeper
Good Samaritan Society
06.2023 - 08.2023
- Enhanced resident satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for residents through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized residents comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
No Degree - English Education
University of Northern Iowa
Cedar Falls, IA05.2027
Skills
- Guest Relations
- Effective problem solving
- Conflict Mediation
- Reading Comprehension
- Strong Work Ethic
- Initiative and Self-Motivation
- Excellent Communication
- Reliability
- Cleaning and sanitizing
- Active Listening
Languages
English
Native or Bilingual
Certification
- Teenage Mental Health
Timeline
Greeter
Piazza
01.2024 - Current
Pizza Maker
Piazza
08.2023 - Current
Housekeeper
Good Samaritan Society
06.2023 - 08.2023
No Degree - English Education
University of Northern Iowa
- Teenage Mental Health
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