Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharad Shaji

Bloomington,IL

Summary

A results-driven IT professional with over 20 years of experience in the IT industry, specializing in the analysis, design, and development of medium to large turnkey projects. With 6+ years as a Business Analyst, I excel at bridging the gap between business needs and technical teams, ensuring effective communication and the creation of clear functional specifications. I have extensive experience gathering, analyzing, and refining both business and technical requirements, and am highly skilled in writing actionable user stories with wireframe mockups for Agile teams. This ensures enhanced clarity and provides a visual guide for both technical and non-technical stakeholders.

I bring in-depth knowledge of Agile and Scrum processes, including backlog grooming, sprint planning, and iterative delivery of solutions. Adept at managing relationships with business stakeholders, development teams, and clients, I ensure that requirements are accurately captured and expectations are met. My experience working with cross-functional teams—such as developers, QA engineers, and business leaders—guarantees smooth project delivery. Additionally, I have a basic understanding of SQL and the key concepts behind ETL processes. As an AWS Certified Cloud Practitioner, I possess a foundational knowledge of AWS services and cloud architecture, supporting business operations through best practices.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Technical Consultant

HTC Global Services
11.2022 - Current
  • Gathered and translated business requirements into clear functional specifications for development teams across multiple projects.
  • Created wireframe mockups and detailed user stories to facilitate design feedback and ensure alignment with stakeholder needs.
  • Led cross-functional collaboration with offshore development teams, stakeholders, and business units to ensure project requirements were clearly understood and met.
  • Managed the migration of legacy systems (COBOL to .NET, IBM Notes to Power Platform), ensuring seamless transitions and enhanced operational efficiency.
  • Developed comprehensive documentation, including requirement specifications and test cases, to support project implementation and future maintenance.
  • Automated previously manual processes, streamlining workflows and improving system scalability for long-term sustainability.
  • Delivered projects on time and within budget, aligning technology solutions with business objectives and ensuring compliance with regulatory standards.

Infrastructure Analyst

Artech LLC
11.2020 - 11.2022
  • Designed a strategy to migrate Notes documents to AWS S3, ensuring proper categorization, storage, and easy retrieval based on business requirements.
  • Collaborated with the client’s Notes Infrastructure Support team to align migration with business needs and ensure access management requirements were met.
  • Defined and gathered requirements for a user request and approval system, ensuring seamless document access and retrieval processes.
  • Mapped the entire document lifecycle, from export to PDF and storage in S3 to the document request process and approval workflow.
  • Fostered clear communication among Notes database owners, users, and the cloud team, ensuring smooth document retrieval and adherence to access control processes.

System Analyst

IBM India Pvt Ltd
04.2015 - 11.2020
  • Reviewed the entire IBM Notes application portfolio, analyzing functionality, usage, and business value to inform modernization decisions.
  • Defined criteria for archiving and deleting obsolete applications, ensuring compliance, maintaining data integrity, and reducing unnecessary infrastructure costs.
  • Identified and recommended suitable platforms, such as Microsoft Power Platform, SharePoint, and custom web-based solutions, for the migration or replacement of legacy business-critical applications.
  • Worked with business and technical teams to assess migration options and implement streamlined solutions that reduced reliance on IBM Notes.

Advisory System Analyst

IBM India Pvt Ltd
08.2011 - 04.2015
  • Provided ongoing technical support to clients, addressing concerns promptly and ensuring optimal system functionality at all times.
  • Initiated process improvements that resulted in faster response times during incident management.
  • Established strong relationships with clients, fostering trust and loyalty through exceptional service delivery.

System Analyst

Hexaware Technologies
11.2007 - 07.2011
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Software Engineer

iSense India OSL
06.2006 - 11.2007
  • Web Application Support & Enhancements

Software Engineer

IBM Global Services
05.2004 - 06.2006
  • Web Application Support & Enhancements

Education

Masters of Computer Applications - Computer Applications Development

Sikkim Manipal University
Manipal, India
04-2006

Skills

Business Tools : Azure DevOps, Balsamiq Wireframes, MS Excel, MS Visio

Methodologies : Agile-Scrum, Waterfall

Databases & SQL : SQL, PostgreSQL, MySQL, AWS Athena

Technologies : Power Apps, Power Automate, MS SharePoint

Programming Languages & Libraries : Python, Pandas

AWS Cloud & Infrastructure : EC2, S3

Certification

AWS Certified Cloud Practitioner

Issued February 2025


Certified Tester Foundation LevelCertified Tester Foundation Level

ASTQB - ISTQB in the U.S.ASTQB - ISTQB in the U.S.

Issued Apr 2024

Credential ID 24-CTFL-01111-USA


Microsoft Certified: Power Platform Fundamentals

Microsoft

Issued Oct 2023

Credential ID 843A5A75DD239E5C




Timeline

Technical Consultant

HTC Global Services
11.2022 - Current

Infrastructure Analyst

Artech LLC
11.2020 - 11.2022

System Analyst

IBM India Pvt Ltd
04.2015 - 11.2020

Advisory System Analyst

IBM India Pvt Ltd
08.2011 - 04.2015

System Analyst

Hexaware Technologies
11.2007 - 07.2011

Software Engineer

iSense India OSL
06.2006 - 11.2007

Software Engineer

IBM Global Services
05.2004 - 06.2006

AWS Certified Cloud Practitioner

Issued February 2025


Certified Tester Foundation LevelCertified Tester Foundation Level

ASTQB - ISTQB in the U.S.ASTQB - ISTQB in the U.S.

Issued Apr 2024

Credential ID 24-CTFL-01111-USA


Microsoft Certified: Power Platform Fundamentals

Microsoft

Issued Oct 2023

Credential ID 843A5A75DD239E5C




Masters of Computer Applications - Computer Applications Development

Sikkim Manipal University
Sharad Shaji