Overview
Work History
Education
Skills
Timeline
Generic

SHARAE MCDONEL

Rosedale,MD

Overview

6
6
years of professional experience

Work History

Accounts Payable/Receivable Specialist

Northeastern Supply Inc
01.2023 - Current
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Coded invoices and other records to maintain organized and accurate records.
  • Handled high-volume invoice processing with minimal supervision.
  • Worked closely with department personnel to produce accurate and timely bills.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

Northeastern Supply Inc
08.2022 - 01.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.

FRONT DESK RECEPTIONIST

Holiday Inn
04.2022 - 08.2022
  • Respectively answered inbound calls and transferred them accordingly.
  • Reserved, rescheduled, and canceled reservations.
  • Performed accurate data entry of customer's information, their reservation information, and any special request they may have.
  • Managed and maintained online requests to include reservations, questions regarding the hotel, prices of rooms and amenities.
  • Processed all payments and refunds.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

SALES ASSOCIATE

IMG Corporation
08.2021 - 04.2022
  • Achieved daily and monthly goals for door-to-door sales of alternative energy/electric suppliers.
  • Met with potential customers to explain the ins and outs of alternative energy/electric suppliers.
  • Provided top notch customer service by answering customer's questions and concerns.
  • Reviewed customer's electric bill to provide them with the percentage of savings they would be receiving.
  • Followed up with customers to ensure their satisfaction, and to answer any questions they had.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.

FRONT DESK RECEPTIONIST

University of MD Upper, Chesapeake Health
07.2019 - 08.2021
  • Politely greeted patients and checked them in.
  • Scheduled and rescheduled appointments and procedures.
  • Accurately entered patient's information, and revised information as needed.
  • Contacted various health insurers and government health programs to verify patient's insurance information, and to get authorization for medicines, therapies, and procedures.
  • Scanned various documents into database profiles.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Explained policies and procedures to visitors.

Education

Some College (No Degree) - Accounting

The Community College of Baltimore County
Essex

High School Diploma - undefined

Aberdeen High School
Aberdeen, MD
05.2019

Skills

  • Payment processing expertise
  • Recordkeeping accuracy
  • Analytical data reporting skills
  • Strong communication abilities (verbal and written)
  • Customer service strategies
  • Proficient data entry skills (Word, Excel, etc)
  • Multi-line phone handling capabilities
  • Efficient appointment scheduling techniques
  • Collections processes management
  • Invoice processing efficiency
  • Statement reconciliation practices
  • Bank deposit procedures mastery
  • Advanced Microsoft Excel skills
  • Meticulous attention to detail in finance records
  • Vendor relationship strategies

Timeline

Accounts Payable/Receivable Specialist

Northeastern Supply Inc
01.2023 - Current

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

Northeastern Supply Inc
08.2022 - 01.2023

FRONT DESK RECEPTIONIST

Holiday Inn
04.2022 - 08.2022

SALES ASSOCIATE

IMG Corporation
08.2021 - 04.2022

FRONT DESK RECEPTIONIST

University of MD Upper, Chesapeake Health
07.2019 - 08.2021

High School Diploma - undefined

Aberdeen High School

Some College (No Degree) - Accounting

The Community College of Baltimore County
SHARAE MCDONEL