Overview
Work History
Education
Skills
Timeline
Generic

SHARALEEN GORE

Overview

2017
2017
years of professional experience

Work History

Special Education Teacher

Clark County School District
2019 - 2025
  • Teach English and Social Studies
  • Teach students with various disabilities.

Customer Service Representative

RC Willey
01.2015 - 01.2017
  • Serviced customers accounts
  • Answered inbound calls and helped customers with their accounts.

Kindergarten Teacher’s Aid

Washoe County School District
01.2014 - 01.2015
  • Helped supervise kindergarten students in the classroom
  • Worked with kindergarten students in small reading groups under the teacher's supervision.

Paraprofessional

Tempe Union High School District
01.2013 - 01.2014
  • Gave small group instruction and assisted high school-age students with academics.
  • Assisted with making accommodations to the curriculum as directed by the teacher.

Paraprofessional

Deer Valley Unified School District
01.2010 - 01.2013
  • One-on-one Paraprofessional for an autistic student
  • Worked with students, kindergarten age through 8th grade
  • Helped special education students with all academic areas

Paraprofessional

Litchfield Elementary School District
01.2007 - 01.2010
  • One-on-one aid for an autistic student
  • Provided individual instruction for special education students
  • Helped administer state testing to special education students

Senior Credit Analyst

American Express
01.2000 - 01.2002
  • Serviced and assisted customers with their accounts
  • Provided credit authorizations/referrals on customer accounts.
  • Cross-sold new products to maximize customer relationships.

Customer Service Lead

JP Morgan Chase Bank
01.1994 - 01.2000
  • Answered customer calls in the call center
  • Offered and sold products to enhance their accounts
  • Supervised 15 customer service representatives in a call center
  • Handled escalated calls and managed customer accounts
  • Did training classes, scheduled, monitored, and recorded phone calls to provide great customer service.

Education

Bachelor’s -

UNLV
08.2022

Skills

  • Strong experience in school education, customer service, administrative work, management, Microsoft Word, Excel, PowerPoint, Google Docs, and Google Slides

Timeline

Customer Service Representative

RC Willey
01.2015 - 01.2017

Kindergarten Teacher’s Aid

Washoe County School District
01.2014 - 01.2015

Paraprofessional

Tempe Union High School District
01.2013 - 01.2014

Paraprofessional

Deer Valley Unified School District
01.2010 - 01.2013

Paraprofessional

Litchfield Elementary School District
01.2007 - 01.2010

Senior Credit Analyst

American Express
01.2000 - 01.2002

Customer Service Lead

JP Morgan Chase Bank
01.1994 - 01.2000

Special Education Teacher

Clark County School District
2019 - 2025

Bachelor’s -

UNLV
SHARALEEN GORE